Job description
About NYC Health + Hospitals
Elmhurst Hospital Center (EHC) is the major tertiary care provider in the borough of Queens. The hospital is comprised of 545 beds and is a Level I Trauma Center, an Emergency Heart Care Station and a 911 Receiving Hospital. It is the premiere health care organization for key areas such as Surgery, Cardiology, Women's Health, Pediatrics, Rehabilitation Medicine, Renal and Mental Health Services.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
The Plant-Based Lifestyle Medicine Program (PBLM) is designed to help patients living with chronic cardiometabolic conditions adopt healthy lifestyle changes across the pillars of nutrition, physical activity, sleep, stress management, social connections, and avoidance of risky substances. Clinical criteria for referral to this program include atherosclerotic cardiovascular disease, hypertension, prediabetes, type 2 diabetes, and/or health concerns related to obesity. The Program Coordinator will oversee the day-to-day operations of the Plant-Based Lifestyle Medicine Program
Duties & Responsibilities
- Participate in daily huddles to ensure optimal team communication, support and problem solving.
- Help develop strategies to improve performance and operations (i.e., reduce patient cycle time, improve access, decrease wait time, improve patient experience).
- Coordinates key administrative initiatives including new hire placement, room assignments, and access for software systems as needed (e.g., Epic, Outlook, Microsoft Network).
- Plans, develops, and may conduct trainings to ensure clerical staff consistently meet patient experience standard including tone, body language and attitude, and display caring actions even in stressful situations
- Complete annual regulatory requirements within established timeframes.
- Perform data entry/management including generating reports and maintaining a HIPAA-compliant database of program patients and their follow-up visits
- Provide administrative supervision for program intake and scheduling (remote or in-person visits to physicians, nurse practitioner, dietitian, health coach, social worker).
- Facilitate communication between patients and finance department on billing
- Assist with requests for authorization for dietitian visits and other services.
- Coordinate logistics and administration of program activities, including group visits (video and/or in-person), cooking demonstrations, and program staff meetings.
- Manage communication between program staff and entities including patients, public relations, volunteers, and students/trainees.
- Performs related duties as required
Minimum Qualifications
1. Graduation from a recognized college or university with a major in the biological or social sciences or in education, plus a Master's Degree in public health with major study in public health education, and five (5) years of experience in health education work with a public health or voluntary agency; or
2. Graduation from a recognized college or university with a major in the biological or social sciences or in education, and seven (7) years of experience in health education work with a public health or voluntary health agency; or
3. A satisfactory equivalent of training, experience and education.
How To Apply
Please be advised that proof of Covid-19 vaccination is required prior to hire.
If you wish to apply for this position, please apply online at employment.nychhc.org.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
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