Job description
- Min 1 year of IT support, customer service and call center experience. This can be a combination of professional work experience, internships, academic projects/ coursework.
- Ability to quickly resolve complex customer problems using various resources including computer screens and other reference material
- Ability to professionally handle irate customers
- Ability to use a headset and to sit for long periods of time
- Experience with Microsoft Office applications and the Internet
- A+ and Network+ certifications
- HDI certifications
Job Type: Contract
Salary: $15.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Flint, MI 48502: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 3 years (Preferred)
- Call center: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: One location
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