Home Care Services Liaison, Owatonna Hospital

Full Time
Owatonna, MN 55060
Posted
Job description
Department: 16000862 System CM Home Care Navigation
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: Every 4th
Job Profile Summary: In this role you will be responsible for acceptance and evaluation of referrals for Allina Home Care Services programs including Hospice, Palliative Care, and Home Health within Allina facilities and any other community-based facilities. You will also facilitate patient transitions from acute care, non-Allina or other community-based facilities to the most clinically appropriate Home Care Services. As a Liaison, you will assess and assist patient, family and other caregivers to identify any/all patient post-acute services needs that can be provided by Allina Home Care Services or other community-based services as warranted.
Job Description:


Job Requirements

  • Degree from an accredited institution required, Bachelor's degree/BSN preferred
  • 2 to 5 years in Care Management, utilization, care coordination or discharge planning required
  • Minnesota LPN or RN license required

Principle Responsibilities

  • Care Coordination
    • Visits acute care patient at bedside upon referral to explain referred Home Care services.
    • Completes referral documentation including admission forms.
    • Communicates with patients/caregivers/physicians for informed decision-making to access most appropriate post-acute care.
    • Advises regarding insured/Medicare/Medicaid or private insurance coverage availability.
  • Provider Coordination
    • Coordinates with clinical programs and facilities to facilitate smooth admission processes.
    • Ensures physician orders, labs, and other patient documentation to validate referral and initiate service is obtained.
    • Facilitates communications with referring facilities, primary or attending physicians and clinical program staff.
  • Communication and Education
    • Provides in-service education and information to physicians and community facilities regarding Home Care Services.
    • Participates in in-service, skill and competency development, and other appropriate education to maintain clinical knowledge and skills.
  • Quality and Process Improvement
    • Participates in process improvement efforts to achieve the most efficient and effective patient care transitions.
    • Assists in data collection and quality, safety, and customer service improvement initiatives.
  • Other duties as assigned.

Physical Demands
Light Work:
Lifting weight Up to 20 lbs. occasionally, Up to 10 lbs. frequently


Additional Job Description:

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