Job description
Our Mission Statement
Our mission is to celebrate milestone moments through the power of togetherness while creating frictionless guest experiences leveraging innovative technologies.
Our Core Values
We accomplish our mission through our 4 core values. (T.I.D.E.)
Together: The collective efforts of individuals striving for a common goal.
Integrity: Do the right thing.
Difference: What you do counts. Make a positive impact everyday.
Excellence: Delivering a high quality guest experience.
What is Rec & Royal?
Rec & Royal is an immersive entertainment experience that embodies two unique spaces in one artfully crafted venue. Rec Room is an innovative arcade bar and karaoke lounge while Royal is a cutting edge boutique nightclub where you can party the night away. We are looking for people passionate about hospitality to join our team.
Do I have what it takes?
Employees at Rec & Royal can expect to provide a friendly and personal experience with a willingness to engage and interact with customers, adhere to all company standard operating procedures and comply with all local, state and federal liquor laws. Ideal candidates will interact with customers creating a high-energy environment while working in an efficient and professional manner. We love a positive attitude and team members focused on delivering superior guest service at all times.
What will I be doing at Rec & Royal?
The VIP Marketing Host generates revenue through development and servicing of relationships with existing and potential guests.
Our Core Values
We accomplish our mission through our 4 core values. (T.I.D.E.)
Together: The collective efforts of individuals striving for a common goal.
Integrity: Do the right thing.
Difference: What you do counts. Make a positive impact everyday.
Excellence: Delivering a high quality guest experience.
What is Rec & Royal?
Rec & Royal is an immersive entertainment experience that embodies two unique spaces in one artfully crafted venue. Rec Room is an innovative arcade bar and karaoke lounge while Royal is a cutting edge boutique nightclub where you can party the night away. We are looking for people passionate about hospitality to join our team.
Do I have what it takes?
Employees at Rec & Royal can expect to provide a friendly and personal experience with a willingness to engage and interact with customers, adhere to all company standard operating procedures and comply with all local, state and federal liquor laws. Ideal candidates will interact with customers creating a high-energy environment while working in an efficient and professional manner. We love a positive attitude and team members focused on delivering superior guest service at all times.
What will I be doing at Rec & Royal?
The VIP Marketing Host generates revenue through development and servicing of relationships with existing and potential guests.
- Acts as an ambassador of the venue, marketing the venue and all products offered to the targeted customer base.
- Maintain and meet all marketing requirements such as guest list, contact information forms, social media invites and bulletins.
- Approaches guests and collects information needed to assist with seat and bar arrangements.
- Meets and exceeds sales and guest list objectives on a weekly, monthly and quarterly basis.
- Constantly provides guests with accurate information about the venue as well as entertainment offered in each.
- All assigned data collection, marketing, and social media tasks must be completed per management’s requests.
- Maintain professionalism at the workplace, with co-workers and patrons.
- Works with a sense of urgency to anticipate guest and team members' needs when the opportunity arises.
- Responsible for maintaining the workstation/podium in a neat and orderly fashion.
- Ensure nightly/weekly and opening/running/closing duties are completed.
Qualifications requirements for position. (full list in job description.)
- High School Diploma preferred.
- 18+ years of age.
- Must be able to push and lift up to 25 lbs.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
- Work as a team, stay organized, multi-task, and prioritize.
- Proficient in Windows Office, Microsoft Office, Mac OSX, POS systems.
Compensation
Hourly compensation is based on experience with commission based on sales. This position will require working midweek shifts, weekends, holidays, and late evening shifts.
Rec & Royal is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Hourly compensation is based on experience with commission based on sales. This position will require working midweek shifts, weekends, holidays, and late evening shifts.
Rec & Royal is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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