Job description
Our Brand Promise:
At Four Seasons, life is richer when we truly connect to the people and world around us. Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime.
Our Promise to You:
To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture.
What Makes Us Unique:
Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara’s wine country, just north of Malibu’s famed beaches. It’s here where recreation, rolling hills, and southern California’s best climate meet a wealth of resort-style amenities, recreation, wellness, and culinary experiences to relax, reconnect, recharge and renew.
What We Expect:
Job duties include but are not limited to:
Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel.
Trains and coaches the staff.
Schedules work to be done daily, collects room and floor status sheets for assigned work areas.
Monitors each Room Attendant’s daily progress.
Inspects completed rooms to assure that all standards have been met.
When standards have been missed, brings employee back to room to correct the deficiency.
Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
Monitors the performance of House Attendants.
Assures that there are sufficient supplies on the guest floors.
Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
This position has some supervisory responsibilities over the Housekeeping department.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.
Ideal Candidate Will Have:
Oral proficiency in the English language
Bi-lingual in Spanish preferred
The ability to have a strong eye for attention to detail
The ability to multi-task on several assignments at once
The ability to operate computer equipment and other systems used in housekeeping
High school degree or equivalent experience. One to two years of previous experience in housekeeping or a related department
This is a full-time position where you will be expected to work at least 40 hours a week. Days and hours of work are dependent on business levels within the hotel. Flexibility on evenings and weekends are required
Successful candidates must posses legal United States work authorization
We Offer:
Hourly Rate: $24.17
Medical/Dental/Vision Insurance
401K Retirement savings plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Complimentary Room nights and discounted rates
Free meals and on-site parking
Training programs, tuition reimbursement
Growth & Development opportunities
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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