Job description

TO APPLY: For consideration for this excellent job opportunity, you MUST submit a completed Marin Housing application. Applications are available at https://www.marinhousing.org/careers.

Annual Salary: $45,702.94-$61,246.31

Status: Full Time, Permanent

Reports to: Program Manager

Closing Date: OPEN UNTIL FILLED

Marin Housing has an immediate opening for an experienced person to conduct a variety of client service task in the development, implementation, and delivery of housing services to new and continuing assisted housing program participants. Provide program information and requirements to participants/ tenants and landlords. Applicants must be detail oriented and able to perform multiple clerical tasks. This position requires a high degree of organizational and customer service skills.

GENERAL DESCRIPTION

The incumbent will manage a caseload, conduct recertification interviews, and provide assistance to walk in clients. Conduct quality control review of case files, maintain records for errors found during review to determine training needs, identify and make corrections to recertifications for PIC submission. Populate variety of reports for manager related to management of HCV or PH program.

PRIMARY RESPONSIBILITIES

· Verify income; medical expenses and calculation of subsidy;

· Determine client eligibility for continued assistance, unit and owner eligibility for participation in assisted housing programs;

· Provide program information to prospective and participating landlords and assisted tenants;

· Conduct transfer and new admissions briefing sessions for new and existing participants regarding program rules, regulations and requirements;

· Perform initial intakes/annual/interim eligibility determinations based on participant income, family status;

· Conduct preliminary investigations of fraud, illegal drugs, controlled substance activity, violent criminal activity, destruction of property, neighborhood disturbance. Submit findings to Director or designee;

· Meet with clients regarding income discrepancies and determine repayment agreement based on MHA policies;

· Prepare a variety of periodic reports and maintain accurate participant records.

· Advise and implement portability opportunities and coordinate with other housing authorities to ensure effective and efficient transfer of tenants;

· Respond to written and telephone inquiries from the public concerning program. Prepare and mail necessary correspondence;

REQUIREMENTS

Ability to

· Effectively interview, gather, record, and correctly evaluate data;

· Make independent analyses, clear judgments, and take appropriate action.

· Ability to establish and maintain effective working relationships with internal and external clients;

· Ability to communicate effectively both verbally and in writing.

· Maintain confidentiality and discretion;

· Strong problem-solving skills, able to exercise sound judgment and make decisions based on accurate and timely analyses

· Correctly interpret, understand, explain and apply policies, rules, and regulations;

· Ability to perform program-required mathematical computations

· Organize multiple tasks efficiently and establish priorities;

· Perform accurate detail work in compiling, organizing and maintaining data and records;

· Communicate effectively orally and in writing.

Knowledge of

· HUD/PHA regulations and the HCV program 3 years or more experience preferred;

· HUD reporting systems EIV/PIC systems and SAVE;

· Advanced knowledge of Microsoft Office Products (Excel, Word, Outlook) and Yardi strongly preferred;

· Method and techniques of interviewing clients;

· Standard office practices, record-keeping procedures, computer literacy;

· Operation and use of personal computers and other standard office equipment;

· Basic Housing Authority rules and regulations;

EDUCATION/EXPERIENCE

Three years of eligibility work experience (one year of relevant, education may be substituted for one-year experience) that demonstrates the required knowledge and abilities.

LICENSE

Possession of a valid California Driver License and a satisfactory driving history.

ABOUT MARIN HOUSING AUTHORITY
Marin Housing Authority’s purpose is to assist low and moderate income people to secure and maintain quality, affordable housing. The Marin Housing Authority (“MHA”) is a small, dynamic agency, well-respected in our field. The Housing Choice Voucher and the Public Housing programs have been rated either as a high performer or a standard performer for the past few years. We serve thousands of people through a wide range of programs and services, including public housing for families, seniors and the disabled; housing choice vouchers (Section 8); supportive housing services for special needs populations; rental assistance payments; and financial and technical assistance for moderate-income first-time homebuyers and low-income homeowners.

COMPENSATION / BENEFITS

Annual salary range is $45,702.94-$61,246.31. We offer a comprehensive benefits package that includes a generous monthly allowance for medical, dental and life insurance; CalPERS retirement 2% @ 62; a 457 deferred compensation plan; 12 paid sick days per year; 10 days paid annual leave per year for the first two years, and will progressively increase as years of service increase (up to 30 days per year); 45 paid floating holiday hours per year; and 13 paid holidays. Finally, the Housing Authority has 9/80 schedule available to employees, which, upon supervisor approval, allows eligible employees to have every other Friday off.

TO APPLY

For consideration for this excellent job opportunity, you MUST submit a completed Marin Housing application at https://www.marinhousing.org/careers. In addition to a Marin Housing application, candidates are encouraged to submit a resume, cover letter, copies of relevant license(s) and/or certifications, and references. Please note that our primary means of communication with applicants is sent via email, therefore, please include a valid email address on your application. Hearing impaired TDD, call 1-800-735-2929.

EXAMINATION PROCEDURE

All completed application documents will be reviewed. Based on the information provided in these documents, the most qualified applicants will be invited for further examination. Depending upon the number of applications received, the examination may consist of an application screening, written test, practical exam, oral interview or any combination of these.

In compliance with the Immigration Reform Act of 1986, individuals offered employment by Marin Housing would be required to show the specified documentation as proof of authorization to work in the United States before hiring would occur.

Certification as a rent calculation specialist through Nan McKay Associates or equivalent agency during the 12-month probationary period is required.

Marin Housing Authority is an equal opportunity, affirmative action employer. Minorities, women and individuals with disabilities are strongly encouraged to apply. Upon request, reasonable accommodations will be made for persons with disabilities and for religious reasons.

Job Type: Full-time

Pay: $45,702.94 - $61,246.31 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• San Rafael, CA 94903: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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