Job description

Position Overview: The Housing Navigator acts as a case manager and counselor to enrolled Housing University students in relation to assessing their housing readiness and needs; while promoting their participation in Housing University courses, workshops and workforce development in an effort to secure healthy housing with longer-term leases.

Duties and Responsibilities:

· Act as case manager and counselor to up to 20-40 clients/tenants a year

· Ensure that clients/tenants complete enrollment forms, and assessments for housing and employment readiness

· Coordinate each client/tenants’ journey to achieve the goal of affordable and healthy housing with 24-36 month contract

· Contact landlords to directly arrange housing; possibly through work with the landlord liaison

· Ensure that tenants, in need of eviction support, exterminating services or house cleaning, receive assistance according to established procedures

· Conduct home visits, when necessary to deliver or receive information

· Ensures the delivery of management services to tenants and participants, including the negotiation of lease and rental agreements, occupancy-terminations, and walk-throughs with the inspector and or landlord and tenant

· Ensure the smooth transaction/transition between residents and landlord activities

· Provide guidance and education related to the Section 8 voucher process and eviction prevention grant process

• Participate in marketing, leasing, and resident move-in experiences, including partnering with maintenance to ensure unit readiness for move-in
• Track students’ attendance for stipend payments
• Maintain folders on each client
• Submit monthly reports as required
• Recommend and support tenants’ walk through with landlords and seeing inspection reports; to include walk-throughs for needed repairs; assist in submitting repair requests for tenants
• Guide tenants to prevent evictions to include assistance getting legal assistance and for escrow planning
• Partners with Healthy Start’s Neighborhood Health Advocates to provide housing resources and support to meet the needs of their clients.
• May facilitate inspection and rehabilitation process in response to repair issues raised by tenants.
• May contact housing department(s) on behalf of tenants

Qualifications:

· High School diploma/GED, Bachelor's degree preferred with emphasis in housing management, human services, social work, real estate, or other related field;

· Awareness of and high interest in housing program or human services and case management experience preferred.

· Working knowledge of Maryland housing policies and regulations a plus.

Essential Skills and Abilities:

· Ability to learn and navigate housing options for tenants, including the public housing process

· Ability to follow directions

· Ability to maintain an active caseload of up to 40 clients/tenants a year

· Ability to promote the University and housing services

· Ability to track clients and their activities and update records

· Ability to build rapport with tenants/clients, business officials, landlords/developers, and staff and maintain respect working with all parties

· Self-sufficient and motivated with can-do attitude

Physical Demands and Work Environment:

Physical Demands: While performing the duties of this job, the employee is required to walk; climb stairs, and sit for long periods of time; use hands & fingers for writing and typing; and close vision for reviewing documents on the computer or hardcopy.

Licenses, Registrations and Certificates:

Valid MD Driver’s License and reliable transportation.

Job Type: Full-time

Pay: $37,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Baltimore, MD 21205: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Case management: 1 year (Required)

Work Location: One location

blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.