We are a seven-year running Inc. 5000 fastest growing private company in the HCM mid-market space. We focus on empowering middle market employers to attract and retain top talent by providing our clients with strong HCM software, HR consulting services and Recruiting assistance that fits the needs of their business. We are an organization that celebrates wins, rewards top performance, and has created a culture of support and recognition!

The HR Customer Success Manager plays an integral role in the ongoing growth of MP's success by partnering with a segment of the existing client base to drive revenues and increase client satisfaction and to partner with our Account Executive teams to meet with prospects. Driving revenue will be accomplished through educating our existing base of customers on our HR Outsourcing Services, HCM technology stack and ancillary product opportunities for their continued success and attaching HR services to new prospects that you have worked jointly on with an Account Executive.

The expectation for this position is that they will meet with 8 to 10 businesses each week including existing clients and prospects.

**This position can be done remotely**

WHAT YOU WILL DO:

Driving Expansion Revenue

• Identify, develop and drive action plans to sell new services and offerings to existing clients and prospects.
• Function as a resource for clients to assist with all aspects of their buying experience in a seamless and timely manner.
• Partner with teammates internally that currently service the client to ensure a seamless sales and service process.
• Partner with assigned Account Executives to attach HR services to new prospects
• Close new business and achieve profitable sales growth objectives.
• Comprehensively understand all value add services and get clients to purchase and utilize services that fit their needs, most importantly our HR Outsourcing Services.
• Develop rapport and evaluate the business owner/decision maker's Human Capital Management needs, determining which products are appropriate and asking for referrals for net new logos to refer to our Account Executive Team.
• Strive to consistently gain technical, competitive and sales skills knowledge.

Measurement

• Design strong objectives and targets for the position and track success against those objectives.
• Design and build strong measurements to track the utilization of client population.
• This is a quota carrying role

WHO YOU ARE:

• Bachelor's degree or equivalent experience required.
• 1 to 2 years of experience developing revenue generating relationships in the Human Capital Management Industry, preferably ASO/HR Services/PEO sales
• Strong business acumen and confidence to provide consultation to c-suite clients.
• Proactive, results-oriented self-starter who is passionate about business development and sales and embraces an attitude of personal accountability. Should possess initiative and creativity in achieving sales results within a competitive and complex industry.
• Personable with the ability to build quick trust and relationships.
• Exceptional work ethic; a person that derives energy from doing a good job.
• Must have excellent interpersonal skills, ability to rapidly connect with people.
• Superior presentation, written and verbal communication skills.