Human Resources and Benefits Specialist
Job description
New Castle Hotels, an award-winning hospitality management company is looking for a Human Resources & Benefits Specialist to join their team. This position would be based out of their Ridgefield, CT office with the ability to tele-commute on Fridays. *
The position exists to support the Corporate Human Resources team in all administrative tasks related to Benefits and general Human Resources. This role interacts with property managers across the entire North American portfolio for the company (27 hotels to date.) In addition, the position oversees one hotel's payroll to retain mastery of the company’s ADP payroll functions.
* Compensation Range: $60,000 – $65,000/ year based on experience. This is an hourly role and wages are estimated based on a 43 hour workweek.
JOB REQUIREMENTS
- At least one year of Human Resources experience is required.
- Prior experience in benefits administration preferred.
- High school diploma required. College degree in Human Resources preferred, although will account for work related experience in equivalence to a 4-year degree.
- Ability to travel for special projects required (within U.S and/or to CAN.)
- Prior experience in hospitality preferred if no experience in hospitality must have multi-unit experience.
- Prior experience with ADP WorkforceNow preferred but not required.
- Valid driver’s license required.
BENEFITS ADMINISTRATION - UNITED STATES
- Build Health Plans into the ADP system for all US Hotels & audit input of insurance deductions by property
- Administrate relationship with HRIS provider Including Bi-Weekly calls to discuss appeals, company wide based properties status
- Process life events for employees and obtain approval from Corporate Director of HR before providing final decision to employee
- Execute monthly Offer of Coverage communications to eligible employees in the U.S
- Execute Qualified Medical Support Orders for U.S hotels, including determining if the order should be executed, organize paperwork to government agency and any related communication with custodial parent/ insurance carrier
- Administer weekly EDI file carrier connections for both countries, including but not limited to resolving errors and audit enrollments
- Maintain ACA compliance for U.S hotels by running average hours report, communicating with hotels on trending hours and working alongside payroll manager to reconcile and file 1094c/1095 forms for the company
- Act as a Benefit Liaison for the properties
- Communicate with Payroll Manager any missed deductions for any employees that enroll pass the first paydate of the month, in which coverage is effective.
- Assist with the administration of brokers, such as scheduling calls, taking notes, following up with outstanding tasks and any other direction given by the Corporate HR team
- Distribute retirement plan description documents to newly hired employees.
- Administer COBRA for U.S properties through third party carrier, ensure that any errors are being resolve and audit platform from time to time to ensure notices are being handled accurately and timely.
- Administer open enrollment periods for both countries, prepare packets and communication pieces to go out to hotels
- File and organize any documents related to the U.S hotel’s retirement plan
- Updates of Property Benefits Packets & Distribution
- Health Insurance billing reconciliation for both U.S & CAN (audit bills for enrollments and terminations, dispute discrepancies with carriers and submit invoices to centralized accounting for select service properties/ controllers at full-service hotels}
- Search, innovate and submit to the Corporate Director of HR and Vice President, People & Culture benefit plan alternatives for U.S/CN that will lead to higher retention/recruitment strategy for the company
- Other duties as assigned
BENEFITS ADMINISTRATION - CANADA
- Build Health Plans in the system for all Canadian Hotels & audit input of insurance deductions by properties
- Work with Canadian properties to ensure all eligible employees are being properly auto enrolled and any required applications are collected and submitted to the carriers
- Audit eligible Canadian employees against auto enrollments for accuracy
- Administer weekly EDI file carrier connections for, including but not limited to resolving errors and audit enrollments
- Act as a Benefit Liaison for the properties
- Communicate with Payroll Manager any missed deductions for any employees that enroll pass the first paydate of the month, in which coverage is effective.
- Assist with the administration of brokers, such as scheduling calls, taking notes, following up with outstanding tasks and any other direction given by the Corporate HR team
- Updates of Property Benefits Packets & Distribution
- Health Insurance billing reconciliation for both U.S & CN
GENERAL HUMAN RESOURCES ADMINISTRATION
· Assist with system implementations for the HR Department (companywide)
· Assist with legal filings for U.S Hotels such as the yearly COBRA, EEO-1, Healthcare 5500
· Maintain HRIS platform content up to date including Insurance Plan Documents and Benefit Packets.
· Handle the creation of new locations and users for company's training platform
· Master recruitment platform and troubleshoot any errors.
· Create new users in ADP system (following hotel form submission and approval from Corporate HRD)
· Assist with property acquisitions/separations (including any insurance related work) Includes traveling to hotels to handle onboarding tasks on behalf of both Human Resources and Payroll
· Submit ADP 1-9 reports to accounting for COS billing (With Corporate HRD approval)
· Oversee 1-9 platform and ensure compliance, including open communication & follow up with U.S hotels to ensure that employees with missing l-9s are not working. (Informing Corporate HRD for any errors or issues with hotels)
· Execution of monthly engagement boxes for entire North American Portfolio. Following instruction from Corporate HRD, place orders, get shipments to Corporate, set up boxes (including adding in flyers, gift cards and any other relevant materials) and shipping them out to all hotels whether U.S or Canada
· Assist with general administration tasks as needed for the Corporate Human Resources Department (including coordination of any major projects, as needed)
· Other duties as assigned.
Payroll Administration
· Maintain the processing and execution of one hotel's payroll (as assigned by Corporate Payroll Manager)
· Maintain expertise in payroll system and ability to attend hotel acquisitions/management transitions to complete onboarding tasks
· NOTE: position will not cross into payroll training until at least 6-8 months after onboarding with company.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Ridgefield, CT 06877: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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