Atlantic Casualty Insurance Company (ACIC), formed by Strickland Insurance Group (SIG) in 1983 and acquired by Auto-Owners Insurance Group in 2016, maintains an A.M. Best rating of A+.

With offices in Goldsboro, NC; Hartford, CT; Scottsdale, AZ; Richmond, VA; Atlantic Casualty has authority in fifty states and Washington, DC. We value our employees and believe embracing diversity of thought aides in fostering a culture of belonging; where all are seen, heard and valued.

ACIC has been certified a “Great Place to Work” for the last 2 years and for 2020-2021 is ranked #33 on Fortune’s “Best Place to Work” list of the top 100 best small and medium companies to work. In 2021, ACIC placed #12 for Financial Services & Insurance in the small and medium workplace category. In 2021, ACIC is #53 on Fortune's Best Workplaces for Millennials!

We offer employee development opportunities through Cornerstone Learning Management System, Franklin Covey, the Institutes and Pluralsight.

At Atlantic, we are family! We care about our associates physical, emotional, and professional health. We emphasize in wellness benefits, charity, and training programs offered.

Please visit our Careers Page for more information of the benefits and programs you will enjoy by joining the team at Atlantic Casualty.

www.atlanticcasualty.net/about-acic/our-careers/

All positions at Atlantic Casualty report to assigned local office on a hybrid schedule, unless otherwise deemed necessary.

SUMMARY:

Responsible for day-to-day operation of the imaging of mail. This may include any functions as it relates to the needs of the mailroom to assist Atlantic Casualty Insurance Company in operations and workflow.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Possess knowledge of the workflow within each department and the individuals who handle specific functions within those departments.
• Responsible for being aware of the names and the location of employees to distribute the mail.
• Responsible for opening mail and distributing the mail to the proper individual or department.
• Responsible for daily maintenance of all imaging scanners and communicating with the ISS department if any maintenance is needed.
• Responsible for prepping and sorting company mail to be routed to the appropriate department.
• Responsible for the knowledge of the workflow, then scanning the mail to these departments by drawer, doc type, and flow in timely and accurate manner.
• Responsible for indexing all scanned and/or electronic images by assigning a number or name to the items scanned.
• Responsible for correcting or updating the imaging system on any file if needed.
• Responsible for assisting the mailroom on a backup basis if such is needed to include: prepping, sorting, stuffing, stamping all company related mail.
• Responsible for handling mail to and from the United States Post Office on a backup basis if such is needed.
• Responsible for assisting Switchboard Operator on a backup basis if such is needed.

REQUIRED EDUCATION/EXPERIENCE:

REQUIRED SKILLS:

• Ability to read and interpret documents such as procedure manuals.
• Ability to add, subtract, multiply and divide.
• Skill and ability to use and operate an adding machine, computer, fax machine, phone system and copier.
• Excellent verbal communication skills, good written communication, and organizational skills.

MENTAL REQUIREMENTS:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Works primarily indoors.

TRAVEL: 4%

"Atlantic Casualty Insurance Company is an Equal Opportunity Employer"