Job Summary
The overall purpose of this position is to provide information management leadership, support and system administration for MGA electronic offerings. The incumbent in this position is primarily responsible for IEEE organizational unit web hosting - managed through the EWH program, IEEE volunteer email communications to members - managed through the eNotice program and all system support needed for EWH. At this time IT is the secondary support for EWH.

The role typically reports to a Senior Director and manages 0 direct reports, however, this position is staff lead on the EWH system and typically manages the Information Management summer intern. This position works under minimal supervision and has authority to make decisions regarding the stated projects.

Key Responsibilities

• Run the IEEE Entity Web hosting program – 60%
• Includes EWH 1 (on premise) with individual sites in HTML, WordPress and Joomla
• Includes EWH2 (WPEngine) which is a multiuser WordPress Hosting site
• Set up new accounts and manage existing accounts
• Analyze, recommend and install new applications and plugins for EWH
• Provide Volunteer support for EWH web sites
• Provide Admin support for EWH servers - 10%
• Plan for and communicate system outages and upgrades
• Monitor and upgrade EWH for privacy and security system updates.
• Be on call 24/7 for EWH failures
• Manage the eNotice program for special requests - 5%
• Provide delivery statistics on request
• Create and maintain interactive web forms and surveys - 5%
• Assist MGA staff in webpage and web forms development as well as in project management and task planning support for IEEE vTools.
• Support MGA Survey Tool - 10%
• Support other MGA electronic products – 5%
• Project Management - 5%
• Use standardized project management methodology and tools to ensure that all major projects have proper management visibility and are managed on time, and within budget requirements reporting and escalating issues as appropriate

Qualifications

Education

• Bachelor's degree or equivalent experience in Information Technology or a technology-related area Pref

Work Experience

• 4-7 years experience in Web Server administration Req
• 2-4 years of web hosting and web page authoring – including HTML, PHP, WordPress, Joomla, Drupal and familiarity with various open source web content management systems Req
• 2-4 years experience with email marketing tools - including Google Groups, Listserv or any commercial email marketing tool.(Constant Contact, Marketo etc...) Pref

Skills and Requirements

• Must remain current in new technologies to support MGA staff and volunteers
• Must have knowledge of a business environment
• Must have good written and oral communications skills as well as excellent organizational skills
• Must have the ability to prioritize and multitask
• Must have the ability to complete assignments on time and at a high quality level

For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category I - Office Positions.

IEEE is an EEO/AAP Employer/Protected Veteran/Disabled
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Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

Job : Technology

Primary Location : United States-New Jersey-Piscataway

Schedule : Full-time

Job Type : Regular

Job Posting : May 4, 2023, 11:26:28 AM