Job description
For over 20 years, Great Windows Services is the premier installation company of custom-made blinds, shades, draperies and shutters, servicing the greater Baltimore-Washington, D.C. area, Delaware, Pittsburgh, Pennsylvania and the Florida market. We are the exclusive installation partner for 3 Day Blinds and proudly work with their clients in these areas to complete their window covering projects with exceptional installation services. 3 Day Blinds has been in business for over 40 years and they delight in transforming client homes and workplaces with custom-made window coverings. We do it together and operate as “One Team” to exceed client expectations. At Great Windows Services, our unique service approach differentiates us in the industry by offering our clients a personalized “white glove” experience. In the end, we are not satisfied unless the client is thrilled! We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.
This is a highly specialized role, consisting of Warehouse operational support, Norman Shutter assembly and on-site Technician Helper duties. This position will perform construction of finished goods (Norman Shutters) received from vendors to avoid the need to assemble the product on the customer site. Technician Helper will ride with or meet Technician, as directed by management, to provide assistance with installation to increase efficiency and reduce injury. Technician helper will also assist with the processing of returned goods, salvaging dead inventory for re-use/recycle, and overall cleanliness of the warehouse.
WHAT'S IN IT FOR YOU
- You’ll receive competitive pay and benefits including medical, dental, vision, time off with pay and a 401(k) plan with a degree of employer matching.
- We provide short-term and long-term disability benefits at no cost to you! In addition, we offer company-paid life and accidental death and dismemberment insurance with opportunities to elect additional voluntary insurance plans as well.
- We offer eligible employees six weeks of paid parental leave to bond with a child following birth, adoption, or foster placement.
- Enjoy amazing discounts on our 3 Day Blinds products as well as access to various other exclusive discounts!
HOW YOU’LL CONTRIBUTE
- Ride along/meet Technicians in the Field to assist as needed
- Coordinate assembly of product prior to installation
- Maintain a clean and organized warehouse and loading dock area at all times
- Ensure stock replenishment for tech inventories is accurate and timely
- Receive and issue product using the “Warehouse Application”
- Maintain a clean and organized warehouse and loading dock area at all times
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ATTRIBUTES FOR SUCCESS
- Communicates effectively and provides accurate information with the warehouse and service team
- Attention to Detail oriented
- Very positive attitudes, team player
- Customer centric, recognizing technicians as their primary internal customer
- Able to work at a high pace, with periodic extended hours
- Ability to stay composed under high stress situations
- Ability to multi-task, coordinating tasks that are within the Warehouse and in support of the Field Technicians
REQUIRED
- High School Education or GED equivalent
- Ability to work full-time, following a schedule of Tuesday through Saturday
- Experience with using Windows based systems
- Experienced with warehouse operations, inventory control, planning and replenishment
- Experience support high volume business operations
- Experience with Field Service operations
- Licensed to operate a motor vehicle and driving record is in good standing
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