Job description

Job Title: Insurance verification/ financial Coordinator(temp to hire)

Location: Downey, CA 90241

Duration: 3+ Months with possible extension

Available shift -

Night 4x8-Hour (17:00 - 01:30)

Night 3x8-Hour (23:00 - 07:30)

Night 2x8-Hour (23:00 - 07:30)

Position Summary

The Emergency Financial Representative is responsible for ensuring reimbursement to PIH Health from patients or other responsible parties along with assisting patients in understanding their health care insurance coverage by determining eligibility, benefits and utilization requirements. The Emergency Financial Representative is responsible for up-front POS collections, along with financially securing patients accounts by setting up appropriate financial arrangements with patients to avoid bad debt. The Emergency Financial Representative when appropriate assists patients in accessing programs such as Medi-Cal, Uncompensated Care, and Hospital Presumptive Eligibility. Emergency Financial Representative will focus on individual performance in registration and financial counseling, Key Performance Indicators and expediting approvals by gathering and completing forms before the patient is discharged from the Emergency department. Emergency Financial Representative will continue to enhance their registration and the fundamental financial knowledge and skill set required and expected of this role, which is inclusive of the diverse financial programs offered at PIH Health. The Emergency Financial Representative’s interaction with patients will only transpire after a medical screening exam has been performed. All patients are seen regardless of their insurance coverage or their ability to pay. The Emergency Financial Representative will complete the comprehensive training program and certification as required to facilitate eligibility for Hospital Presumptive Eligibility qualifications when necessary. Graceful, empathetic and respectful customer service shall be maintained at all times. Non-Violent Crisis Intervention (NCI) Certification within 3 months of hire date is required.

EDUCATION/EXPERIENCE/TRAINING

REQUIRED

• Minimum of two year experience in front office/medical billing and/or current hospital registration/admitting
• Minimum of two year experience in insurance verification and/or medical/hospital billing.
• High school graduate required or equivalent, prefer evidence of continuing education in Finance, Accounting or Business Administration
• Knowledge of eligibility requirements for Medi-Cal, Hospital Presumptive Eligibility Program, Medicare, Covered California, Cobra, limited benefit plans, VVC and Uncompensated Care Programs. IPA knowledge
• Medical terminology required
• Excellent communication skills
• Demonstrate flexibility in adapting to change
• Strong analytical skills, problem solving. The ability to act and decide accordingly.
• Graceful, empathetic and respectful customer service at all times

Job Types: Full-time, Contract

Pay: Up to $23.00 per hour

Schedule:

• 8 hour shift

Experience:

• Insurance verification: 1 year (Required)
• Medical billing: 1 year (Preferred)

Work Location: In person

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