IT Business Analyst - Billing Applications & Retail Support
Full Time
Byron Center, MI 49315
Posted
Job description
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!
Location: 850 76th Street S.W. - Byron Center, Michigan 49315
Job Description:
Position Summary:
This role is responsible to evaluate complex business requirements for enterprise business application integration within assigned area(s) and help deliver new or modified software systems enhancements or integration solutions. Conduct analyses of the business process, data integrity and application(s) and partner with cross-functional departments and IT. Resolves complex questions/problems by fully understanding the underlying business issues and the technical options available to solve them.
Here’s what you’ll do:
Assist as requested to solve highly complex issues that do not lend themselves to conventional solutions and mentor other associates in creative problem solving.
Evaluate business requirements for enterprise business applications integrations within assigned area(s) and partner with business area(s) to understand and define user requirements.
Consult with associates in the business area(s) and research/gather existing business process documentation.
Consult with team members and associates in IT teams to gather or document system workflows and procedures.
Use a variety of analytical techniques (i.e., query development, data modeling, workflow analysis, program code analysis) and/or brain-storming sessions to research and analyze business implications; document the results of analysis activities and make recommendations based on the results of analysis and information from business areas.
Lead and develop test strategies, schedules, test plans, testing and ensure documentation of test results; follow SOX auditing guidelines for application development, testing and implementation and maintain SOX documentation as required
Identify areas of potential risk and communicate such to the appropriate business and IT leaders.
Lead and participate in meetings with business users, communicate with project teams and interface with cross-functional areas throughout the organization to devise systems that achieve business objectives.
Maintain current knowledge of industry trends and best IT/Business Systems Analysis practices; make recommendations to improve current programs and processes.
May be asked to create testing strategies, test schedules, perform testing assist with data setup and perform business operations for application implementation or business process development.
May be asked to lead testing planning and documentation in some circumstances.
Additional responsibilities may be assigned as needed.
Here’s what you’ll need:
Bachelor's Degree (Required) Computer Science or Business Administration is required or equivalent combination of education and/or experience.
Three - Five years Business and/or Information Technology experience; must have IT technical knowledge.
Comfortable in a mainframe environment, and with integrations with other corporate system environments.
Experience working with and supporting billing applications.
Strong verbal and written communication skills; ability to interact with various levels within the organization, including executive management, business areas and IT technical functions.
Strong organization, prioritization, analytical and problem-solving skills.
Must be detail oriented and have good project management skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package .
SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.
We are not able to sponsor work visas for this position.
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