IT Specialist - T1 Support

Full Time
College Park, MD
Posted
Job description

Background
The mission of the National Weather Service (NWS), an agency within the Department of Commerce's National Oceanic and Atmospheric Administration (NOAA), is to provide weather, water and climate forecasts and warnings for the United States, its territories, and its adjacent waters and oceans to protect life and property and to enhance the national economy. The Weather and Climate Infrastructure Services (WCCIS) contract supports the NWS's Central Processing and Information Dissemination portfolios. The contract is managed by the National Centers for Environmental Prediction (NCEP) Central Operations (NCO).
WCCIS supports NCO's mission which is to deliver national and global weather, water, climate and space weather guidance, forecasts, warnings and analyses to a broad range of users and partners. These products and services respond to user needs to protect life and property, enhance the nation's economy, and support the nation's growing need for environmental information.
Position Description

  • Provides general system administration, security patching, OS upgrades, troubleshooting problems, and ensuring maximum system availability
  • Provides customer support and ticket resolution
  • Performs daily administration and document system infrastructure
  • Performs system builds(physical) imaging as well as recovery
  • Installs new applications and performs system upgrades

Requirements
A minimum of 2 years' experience with the following:

  • Knowledge of a variety of Windows operating systems and specific experience with Windows Server 2016
  • Experience with Active Directory
  • Excellent troubleshooting skills,
  • Knowledge of Windows Server Update Services (WSUS), System Center Configuration Manager(SCCM), and Microsoft AD tools
  • Experience with Powershell scripting
  • Ability to effectively manage multiple competing priorities
  • Excellent written and oral communication skills

Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility.

Desired

  • Current or previous government contract experience
  • VMWare expertise
  • Commvault Backup experience MCTS (Microsoft Certified Technology Specialist)
  • MCIP (Microsoft Certified IT Professional)
  • Security+

Education
BS degree in Computer Science or related area, or equivalent.
ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time

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