Job description

Hi ,

Hope you are doing Great!

Further below is the job description for “ IT support ”

Job Title : IT support
Job Location : 50 South 6th St. Flr 1 & 25-29, Minneapolis, MN 55402
Duration: 12 month

Job Description :

**Be advised this is onsite in Minneapolis, MN - Please share only local profiles.**

Provides technical support and problem resolution for activities associated with the implementation and installation of computers, network equipment, audio/ video, servers, and associated peripherals within established enterprise guidelines. Able to lead smaller scale projects and initiatives.
Applies and documents procedures for problem determination/ resolution and / or installation support
Builds and maintains positive working relationships and works effectively with customers, management, engineering partners and peers
Understands and adheres to policies and guidelines related to travel expense, overtime, and asset management
Provides guidance to customers on equipment standards and expenditures
Acts as a role model to other in support of corporate culture

• level 2 or 3 support
• Onsite essential computer support
• Hardware support\troubleshooting\repair– Dell\Client\Lenovo
• new hire builds\equip setup
• computer upgrades\data backups
• software installation\configuration\troubleshooting
• peripheral delivery\installs\configuration
• network\vpn connectivity
• voice support
• bitlocker encryption
• local\network \MFD printer support
• asset management
• IT related projects\initiatives
• Supports office\hybrid\remote employees
• Strong communication & customer service skills

Thanks & Regards

Rohit Justin . K

Technical Recruiter

Work: 949 608 7375

Email: Rohit.justin(@)kaygen.com

Job Type: Contract

Salary: $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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