Knowledge Services National Lead

Full Time
Miami, FL 33131
Posted
Job description
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

Work you'll do

The National Lead, Knowledge Services is responsible for engaging with leaders and practitioners in order to develop local knowledge and drive a culture that amplifies the value proposition of global knowledge sharing. The Knowledge Lead will work to translate the CoRe Knowledge Services (CoRe KS) strategy and approaches to respond to practitioner, market and client needs of US, leveraging best practices and consistent approaches from CoRe Knowledge Services.
Specific responsibilities include:
  • Delivering knowledge management products and services in support of US firm priorities, with a primary focus on building a knowledge sharing culture
  • Establish and build strong relationships with local practice leaders and enabling area leaders
  • Own the awareness and adoption agenda for the geography to drive usage and contribution to global knowledge sharing systems

The team

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

Qualifications

  • Minimum of seven years of relevant experience. Experience in one of Deloitte's industry/business areas a plus and experience in a global professional services organization preferred.
  • Strategic and innovative thinker with critical problem-solving skills
  • Experienced, independent leader with proven project management experience; ability to manage multiple simultaneous projects and stakeholders and deliver results
  • Exceptional relationship building/relationship management skills to establish rapport, build trust and confidence, and manage senior-level customer expectations, strong verbal and written communication skills
  • Experience with electronic knowledge repository management, intranets/portals, collaborative and/or business-oriented social media tools

Our culture

At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.

Professional development

From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.

#LI-Hybrid Hybrid work, remote may be an option

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