Job description
This role will be a non-patient facing position. You will be supporting Client Services by answering phones. You will be providing support to patients and providers to answer questions for the laboratories. We are looking for an applicant who has strong skills in computer knowledge, familiarity of laboratory work, and customer service.
Schedule: Monday-Friday 9:30am-6pm
- Sort, verify specimen labeling, order entry and distribute specimen.
- May perform Point of Care Testing (POCT).
- May collect blood samples from patients, verify records and prepare specimens for laboratory analysis.
- Ensures specimens are properly identified, collected, labeled and stored.
- May order laboratory tests in an efficient, accurate manner.
- May explain collection procedures and provide patient instructions to ensure the accurate collection or preparation of specimens, to facilitate patient/caregiver understanding and to reduce patient anxiety. Provide courier routes as assigned.
- Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infectious body fluids.
- Performs other duties as assigned.
- Maintains a safe and clean working environment.
- May register patients or provide courier services.
- Education: High school or equivalent.
A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
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