Status: Exempt (.80 FTE) - Clinicians who are available for less than 80% time are also encouraged to apply.

Career Stage: Director

Organizational Summary

Upstream USA is a fast-growing, national nonprofit working to expand opportunity by reducing unplanned pregnancy across the U.S. We envision a future where patient-centered contraceptive care is an integral part of primary care in all settings, for all people. In this future, patients are screened for their contraceptive needs; are offered patient-centered contraceptive counseling, free from bias and coercion, provided by knowledgeable providers and support staff following evidence-based guidelines; and can receive any contraceptive method of their choosing, during the same visit if they want, without logistical barriers.

Upstream promotes health equity by partnering with health centers to provide training and technical assistance to increase access to contraception, and address disparities and biases in contraceptive care. Surveys of patients getting care at Upstream-trained health centers consistently show that patients feel listened to, heard, and are able to access the contraceptive method of their choice. Our work empowers patients to decide if and when they want to become pregnant, a critical step towards improving maternal health, as well as positive outcomes for parents, children, and their families.

Upstream is growing rapidly and is well positioned for national scale and impact. After launching our program in Delaware in 2014, we have since partnered with health centers in Washington state, Massachusetts, North Carolina, Rhode Island, Texas, Mississippi and Missouri. By 2023, Upstream will have partnered with health centers that serve over one million women of reproductive age annually across these states and more. Our work has been independently evaluated and has led to significant changes, including a 25% reduction in unplanned pregnancies in Delaware in just three years.

Upstream is funded primarily through philanthropic individuals and foundations, and does not accept funding from pharmaceutical companies. Upstream's budget has grown from $1.7 million just four years ago to approximately $40 million in 2022. Upstream's work has also garnered attention from many leading publications including The New York Times, Washington Post, The Atlantic, CNN, Vox, Forbes, and Marie Claire.

Position Summary

Providing same-day contraceptive care has emerged as a best practice to meet patient demands for access to patient-centered contraceptive services, and is associated with higher patient satisfaction, increased contraceptive coverage, fewer unintended pregnancies and savings for payers and healthcare systems. The Lead Clinical Trainer delivers Upstream's clinical Core trainings, IUD practicum sessions, and IPPC trainings (as needed). In addition, the Lead Clinical Trainer acts as a mentor and support for other Clinical Advisors who may deliver training by assisting with their training onboarding, and providing feedback and guidance. This is not a supervisory role.

Upstream celebrates and fosters an inclusive work environment and encourages people of all identities, perspectives and backgrounds to apply.

Essential Duties and Responsibilities

Serve as the primary Lead Clinical Trainer for Upstream's clinical Core trainings, IUD practicum sessions, and IPPC trainings (as needed). Key responsibilities include:

• Deliver Upstream's clinical Core trainings, IUD practicum sessions, and IPPC trainings (as needed).

• Stay up to date and current on updates and changes related to contraceptive care.

• Mentor and support other Clinical Advisors who may deliver training by assisting with their training onboarding, and providing feedback and guidance

• Collaborate with the Upstream Training team to inform training content to meet the needs of agencies.

Additional Duties and Responsibilities:

• Acts as a clinical leader for Upstream, demonstrating forward-thinking, best practices, and expertise in clinical evidence and policy.

• Acts as a mentor for Clinical Advisors who deliver training.

• Assists in the creation of onboarding plans for new Clinical Advisor Trainers, and provides orientation on key topics to those new employees during the onboarding period.

• Attend meetings and other events with Clinical Advisors, as needed/required.

• Other duties as required.

  
  

Required Education, Experience, Knowledge, Skills and Ability

• Nurse Practitioner, Certified Nurse midwife, Physician Assistant, or MD in clinical practice providing contraceptive care.

• Active license

• Knowledge of and experience in best practices to support contraceptive care within community and/or hospital settings.

• Experience with reproductive justice and gender inclusion framework for sexual and reproductive health.

• Demonstrated knowledge about and deep understanding of the challenges of working in healthcare and reproductive health.

• Ability to analyze complex data and protocols in a manner that is clear and concise

• Excellent written and verbal communication skills; communicates articulately and efficiently under all circumstances; establishes rapport quickly with all levels of staff

• Exhibit the ability to work and collaborate across multiple organizational functions and teams; successfully able to collaborate, communicate, influence and work efficiently with diverse staff

• Experience delivering clinical training; dynamic, inclusive facilitator

• Upstream USA's COVID-19 Vaccine Policy requires employees to have completed a COVID-19 vaccine primary series unless a medical or religious exemption is approved. As a condition of employment, newly hired employees must provide proof of their COVID-19 vaccination or, if applicable, request a medical or religious exemption.

• All Upstreamers must also be able to attend work-related in-person meetings and functions as needed.

• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.

• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.

Non-Essential Education, Experience, Knowledge, Skills and Ability

• Experience working in a variety of health care environments (e.g. private practice, public health, federally qualified health centers, and community clinics)

• Knowledge and experience facilitating quality improvement initiatives

Attributes

• Top-notch internal and external customer service at all times, including prompt, professional, high quality verbal and written communications

• Ability to communicate effectively to C-suite healthcare executives and direct practice change within a sophisticated system

• Ability to understand and communicate concepts quickly and accurately

• Demonstrates a high degree of adaptability, comfortable in establishing new direction, handling rapid change

• Possesses excellent interpersonal skills. Builds and maintains positive, productive relationships with colleagues, staff, consultants, and clients

• Strong work ethic and an excellent teammate

• Sense of humor!

Travel Requirements

This role will require up to 10% of business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend two annual organizational retreats and two annual team/department meetings.

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week.

Hiring Range

The hiring range for this role is $70 per hour - $109.73 per hour for Advanced Practice Practitioners and $120 per hour - $167.48 per hour for Medical Doctors. The compensation for this position will be offered as a salary that is based upon the actual number of hours worked, which can be up to 32 hours per week. Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate's experience level and capabilities, specific candidate geographic location, internal pay equity considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy.

Upstream Careers

At Upstream, we embrace diversity. We nurture it and we thrive on it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to creating a work environment that is dynamic, rewarding and enables each of us to realize our potential. Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Learn more about working at Upstream, our values, and our commitment to Equity, Diversity and Inclusion. Upstream USA participates in E-Verify.

Upstream Headquarters:

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.