Job description

General Summary

The Technician, Lead is responsible for supervising a staff of service technicians, scheduling service calls, and handling all day-to-day service issues that arise. This position is responsible for repairing copiers, printers, and fax machines as well as provides networking services and support.

Primary/Key Responsibilities

Coordinate dispatching of service technicians.

Supervise technical staff.

Repair customer copiers, fax machines, and printers.

Configure repair estimates and communicates them to customers.

Assist other technicians on service calls when problems arise.

Prepare billing for service calls.

Maintain inventory of parts and supplies used to repair and service customer equipment.

Purchase repair parts and supplies from multiple vendors.

Coordinate & schedule delivery of equipment to customers.

Attend training as necessary.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Education & Experience

Associate’s Degree or equivalent experience

Minimum 5 years’ experience

Experience with Electronics Repair; copier, fax, printer repair experience a plus

Special Certifications:

• A+ Certification preferred
• Network+ Certification preferred
• Canon certifications a plus

Skills and Ability:

• Experience with copier, fax and printer repair
• Ability to connect a PC and or peripheral device to a network.
• Microsoft Office Suite (Word, Excel, Access, Power Point)
• Google Mail
• Flexibility to change tasks as demands change
• Ability to communicate well with others
• Ability to listen well and comprehend

Physical Demands:

• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

About The ODP Corporation
The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

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