Job description
We are seeking talented and team-oriented associates to join our Balfour Lodge/Residences community where we offer senior living accommodations. We encourage you to join our team as we deliver exceptional service and care to our residents.
As a Scheduler, you must have at least two years of scheduling experience and prior experience with online scheduling systems is preferred. You can communicate effectively and deliver results as required.
Why work for Balfour?
- Medical, dental and vision plan coverage (immediate coverage!)
- Generous paid time off (PTO) and sick time for full and part time employees
- Tuition Reimbursement Program
- Professional development opportunities
- Employee Referral Bonus (Currently $3,000 per referral!)
- Employee Resident Referral Bonus Programs
- 401k with matching
POSITION SUMMARY:
Coordinates daily, weekly, on-call, holiday and week-end schedules with managers. Assures that all shifts are staffed. The Lead Scheduler is responsible for the daily scheduling of skilled care and personal care through a computerized scheduling system. Provides outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
ESSENTIAL JOB RESPONSIBILITIES:
- Prepares and distributes the schedule, and maintains/communicates updates as they arise
- Maintaining nursing personnel attendance reports and submitting a monthly report, as requested
- Determining availability and responds to requests for holidays, paid time off and personal days for nursing staff
- Ensures adequate staffing in the event of call-offs or other absences
- Verifies nursing work hours for payroll purposes
- Managing both incoming and outgoing calls to staff
- Coordinate schedules and document changes in the online database system real time
- Communicates directly with caregivers and nursing team
- Required to take weekend and on-call rotations
- Work with fiscal department to optimize costs while providing quality care
QUALIFICATIONS, KNOWLEDGE, & SKILLS REQUIRED:
- Two or more years scheduling experience and prior experience with online scheduling systems preferred
- Strong computer skills required and prior experience with a database system, desired
- Must be a team player with the ability to multi-task in a fast-paced environment
- Possess excellent organizational, written and verbal communications skills
- Capable of working with a diverse workforce
- Professional with employees and consumers, both on the phone and in-person
QUALIFICATIONS, KNOWLEDGE, & SKILLS PREFERED:
- CNA license preferred
Balfour Senior Living is an Equal Opportunity Employer (EOE)
Boulder, Thornton, Lafayette, Brighton, Westminster, Northglenn, Broomfield, Erie, Arvada, Frederick, Firestone, Berthoud, Niwot, Longmont
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