Lead Site Assistant

About City University of Seattle:

City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University System. We are dedicated to providing accessible, achievable higher education to adult learners. As a pioneer in digital learning, we have been delivering online education for over 40 years. CityU is ranked by the U.S. News & World Report among the top for online bachelor's degree programs, and among the top online programs for veterans in the U.S. CityU prides itself on having a completion rate of twice the national average according to data from the Chronicle of Higher Education.

CityU has over 20 locations in the Northwest and worldwide. Many of our degree, certificate and endorsement programs are offered online, in-person, mixed-mode and in performance-based formats. Aside from its flagship campus and headquarters in Seattle, CityU offers programs in Canada, China, the Czech Republic, Mexico, Slovakia, Switzerland, and Vietnam.

Job Description:

Job Summary:

Provide efficient and friendly services to students, faculty and staff members. Support the effective operations of the Seattle site. Assist with general office duties and tasks.

Essential Duties and Responsibilities:

• Provide professional and friendly front desk service and general office assistance to CityU students, staff, faculty and the general public.
• Report issues related to effective classroom and site operations, student and faculty services, security and safety.
• Ensure classrooms are open on time, stocked with supplies, and audio-visual equipment is available and set-up as scheduled or requested.
• Assist the Department head in creating and maintaining the quarterly master classroom schedule.
• Assist with campus ID card creation and maintenance.
• Provide exam proctoring services when needed.
• Perform duties of Floor captain as outlined in University's Campus Safety and Accident Prevention plan.
• Assist the Department head with the coaching and training of students assistants.
• Operate basic office machinery, such as multi-function printer, postage meter, etc.
• Assist with special projects or tasks requested by other departments.
• Report to other sites in the Puget Sound area when needed for coverage.

Requirements:

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent.
• Minimum of two years of related experience.
• Must demonstrate a high level of customer service, organizational ability and attention to detail.
• Must demonstrate trouble-shooting and problem-solving skills.
• Ability to perform job duties with minimum supervision, prioritize and complete work according to prescribed deadlines.
• Ability to maintain a high level of discretion and confidentiality.
• Ability to read and interpret documents such as safety rules, operating instructions and procedure manuals. Ability to read, comprehend and write simple procedures, short correspondence and memos. Ability to effectively present information one-on-one and in small group situations to a diverse group of students, staff, faculty and the general public.
• Demonstrated knowledge of MS Office products.
• Must have reliable transportation as on-time arrival for scheduled shift is essential to this position.

Additional Information:

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to stand, stoop or bend, talk, reach, use repetitive motion of hands/wrists, sit, grasp or handle, hear, feel, and walk.
• The employee is occasionally required to kneel and use repetitive motion of the feet.
• The employee must frequently lift, carry, push or pull up to 50 pounds.

Working Conditions:

The working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed indoors in a typical office setting.
• On-call, early morning, weekend or evening hours may be required.
• Flexibility in scheduling may be necessary to ensure seamless coverage of the site.
• Occasional travel to other sites in the immediate area as needed.

Salary information:

$40,000 - $42,000/year DOE

Benefits information:

We offer a comprehensive benefit package including Paid time off, Health insurance, Dental insurance, Healthcare spending or reimbursement accounts such as HSAs or FSAs, Other types of voluntary insurance, Retirement benefits or accounts, Education assistance or tuition reimbursement, Commuting/travel assistance, and Workplace perks such as food/coffee and flexible work schedules.

Application Instructions:

CityU of Seattle only accepts application materials through this online application process. Please submit a complete application to be considered for this position. A complete application includes:

• Completed Electronic Application Form
• Current Resume
• Cover Letter

Once you have created a profile, please remember to record your password. If you use the 'Help Desk' feature, responses will be sent to your Interview Exchange account. Candidates with qualifications and experience most aligned with current needs will be contacted by a hiring manager. Once the position is filled, you will see a status update in your account profile.

If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu.

City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities and members of visible minorities.