Job description
JOB DESCRIPTION
Job Title: Lobby Bar Server
Division: Food and Beverage
Supervision Exercised: None
Supervision Received: Restaurant Manager, F& B Manager, General Manager
JOB SUMMARY
Lobby Bar Server is responsible for providing food and beverage service to all our guests.
JOB DUTIES
MINIMUM REQUIREMENTS
Job Title: Lobby Bar Server
Division: Food and Beverage
Supervision Exercised: None
Supervision Received: Restaurant Manager, F& B Manager, General Manager
JOB SUMMARY
Lobby Bar Server is responsible for providing food and beverage service to all our guests.
JOB DUTIES
- Greet all guests with enthusiasm and friendliness.
- Communicate effectively with customers, co-workers, and supervisors.
- Demonstrate teamwork by cooperating and assisting co-workers as needed.
- Handle difficult situations effectively.
- Take orders from guests and beverage orders from servers.
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
- Record drink orders accurately and immediately after receipt into the register system.
- Accept guest payment, process credit card charges and make change (if applicable).
- Prepare garnishes for drinks.
- Clear and reset tables in bar area.
- Present drink menus, make specific recommendations and answer questions regarding beverages.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
- Receive and serve food orders to guests seated at the bar.
- Report all equipment problems and bar maintenance issues to bar supervisor.
- Assist the restocking and replenishment of bar inventory and supplies.
- Thank guests for their visit and invite them to return.
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Adhere to hotel policies and procedures.
- Attend work on time as scheduled.
- Follow hotel grooming and dress standards.
- Minimize safety hazards by following all safety rules and procedures.
- Nametag must be worn at all times.
- Punch clock in and, ready to work no earlier than five minutes prior to the shift.
- Report to Food & Beverage Supervisor before ending work shift.
- Perform other duties as directed, developed or assigned.
MINIMUM REQUIREMENTS
- High school graduate or equivalent
- Must be able to work flexible shifts and schedules, including weekends and some holidays.
- Must work well with or without direct supervision.
- Previous Serving experience
- Excellent oral communication skills required.
- Positive interpersonal skills required.
- Must be able to maintain proper certificates or Training to serve Alcohol.
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