Job description

EverSource is looking for bright, happy, engaging people who want to make a difference in our client's "habitat", and it doesn't hurt to have lofty goals either. We offer job training and opportunities to grow professionally. Our culture is a promote-from-within environment where upward movement is not only possible, but the expectation. We are expanding and need the best and brightest people! If you are looking to join a team of motivated, self-starters who believe that customer service is the key to success, we want to hear from you.

Mailroom Clerk (1125616b)
Job Type:  Full-Time 
Schedule:  8:00 am-5:00 pm, Monday-Friday 
Benefits:  Medical, Dental, Vision, 401k, and more
Starting at: $15.00/HR
Zip Code: 07922

Mailroom Clerk Job Summary: The Mailroom Clerk sorts, processes and delivers all packages. They ensure conference rooms are well maintained, supplies in printer rooms are stocked, PPE is stocked throughout the facility, & maintain inventory. The Mailroom Clerk assists the team with event management and tier 1 facility requests, such as light bulb changes, desk moves for end users changing seats, and introductory handyman work.

Mailroom Clerk Responsibilities:

• Provide quality customer service by providing attention to detail
• Maintain a clean work area that promotes safety and professionalism
• Work flexible shifts when required
• Receive, sort, scan, track and deliver all classes of US mail and accountable packages from various carriers such as FedEx, UPS, Amazon, etc. along with coordinating and processing outbound mail/packages
• Monitor postage usage and refill postage meter
• Maintains delivery lists and mail cart folders with updated names and locations
• Coordinate and process customized packaging and other customer special requests
• Manage supplies and mail center inventory
• Maintain accurate records of customer inquiries and fulfillment of requests
• Perform multiple daily walkthroughs of facility to check supply stock and cleanliness expectation
• Assist Facilities Lead with daily maintenance of the facility
• Regularly assist with replacement of expired light bulbs
• Notify managers about the need for major repairs
• Show initiative in event execution and strive to take lead of physical event setups
• Assist with minor repairs to furniture and fixtures
• Assist in resolution of weekly safety audit findings
• Able to contribute positively as part of a team, helping with various tasks as required
• Participate and contribute to all safety and security trainings and meetings
• Promptly informs supervisor of potential problems or customer concerns
• Perform other office services duties, as requested

Mailroom Clerk Qualifications:

• High school diploma or equivalent (GED)
• Proven customer service-related experience
• Basic computer skills including MS Office 365
• Excellent communication skills
• Ability to effectively work both individually and in a team environment
• Ability to lift up to 40 pounds
• Positions at this location require a COVID-19 vaccination; where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered

About EverSource:

EverSource is an innovative business process outsourcing company that ensures dedication to its clients and a positive company culture. From mailing processes to copy center management, EverSource associates perform essential tasks efficiently, thoroughly, and in a personalized manner. As a company, we are committed to providing our clients with top-notch services and our associates with frequent growth opportunities. At EverSource you will be a valued team member whose innovative thinking will be not only accepted but encouraged and implemented. Read more about us at our website:  www.eversourcefm.com.

EverSource is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
Positions at this location require a COVID-19 vaccination. Please see posting for details.

Experience:

• Customer service: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: One location

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