About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Learning Management System Manager, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

About the role

Critical Top Line Accountabilities:

• Technical SME for all systems and administration for Learning and Development in BTS

• Accountable for Service Management & Delivery with suppliers

• Assuring compliance and regulatory monitoring for BTS

In this role, you will be responsible for:

• Manage MSP relationship Responsible for managing all training aspects of the Learning Management System (LMS).

• Coordinate, maintain, and monitor training timelines by providing and managing training reports in support of internal timelines.

• Responsible for performing System Audit Trail Reviews, User Account Maintenance, Periodic Reviews and System Maintenance Activities as per the applicable governing procedures.

• Maintain detailed tracking of administrative tasks ensuring their timely completion in accordance with system specific procedures.

• Maintain system specific technical documentation for GxP Systems.

• Work with subject matter experts (SMEs) and stakeholders to determine the end user requirements, and how best the system can be managed to support training requests, maintain compliance, and support ongoing user needs.

• Maintain internal SOPs, work instructions and all other documentation related to the training program.

• Coordinate and communicate with internal departments on training curricula setup and annual reviews.

• Ensure all training records are completed correctly and retained according to internal procedures.

• Other duties as assigned.

Experiences that make you a strong candidate for this role:

• Bachelor’s Degree

• 8+ years of proven experience with administration of a Learning Management System, UL ComplianceWire®

• Minimum of seven (5-7) years or more in the pharmaceutical industry with GxP experience.

• Must have experience with CAPA and manufacturing operations.

• Demonstrated strong project management experience and skills.

• Quality assurance management process experience highly preferred.

Physical Demands

• Occasionally mobile within home office environment.

• Routinely in a stationary position for extended periods of time.

• Constantly operating a computer, printer, telephone, and other similar office machinery.

About Our Team

You will add your unique experience and expertise to the Strategy & Continuous Improvement team in Business Technology Solutions. Our team leads learning and development to advance human centric learning approaches.

Why Business Technology Solutions

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.