Job description

CARIDAD CENTER

POSITION TITLE: Volunteer Coordinator

REPORTS TO: Chief Administrative Officer

FLSA STATUS: [ ] Exempt [ X ] Non-Exempt

COMPANY SUMMARY:

The Caridad Center offers comprehensive medical, vision, & dental care for the uninsured and underserved children & families of Palm Beach County. More than 700 doctors, dentists, nurses, dental hygienists, as well as many others in the area of outreach & education give their time so generously to help our cause. The Caridad Center strives to ensure that the uninsured and underserved individuals and families of Palm Beach County receive our life-changing healthcare, education, and outreach programs. Caridad gives families a fighting chance to stay healthy and to get the proper medical, vision, & dental treatment. For thousands of people in Palm Beach County who come from all walks of life, Caridad is the only hope they will have for living a healthy life.

POSITION SUMMARY:

The Volunteer Coordinator is responsible for managing the recruitment process for all volunteers. The responsibilities of this position include recruiting, retaining, and assisting in scheduling of medical and non-medical volunteers. This position requires the candidate to work with various types of personalities

GENERAL FUNCTIONS & RESPONSIBILITIES:

• Manages all aspects of the volunteer program.
• Recruits, trains, onboards, and provides ongoing support to medical and non-medical volunteers.
• Develops and implements formal orientation processes for new volunteers.
• Communicate with leadership and department heads to evaluate volunteer staffing needs.
• Conducts facility tours for volunteer and other various parties.
• Provides administrative and clerical support to all volunteers.
• Ensures all professional licenses are current and are in compliance with requirements of the Department of Health and other governmental agencies.
• Coordinates on-going in-service training for all non-medical volunteers.
• Reviews volunteer job descriptions and collaborates with HR Generalist to ensure uniformity.
• Creates and maintains an accurate volunteer database in excel spreadsheet.
• Organizes an annual volunteer recognition event.
• Creates and organizes ongoing volunteer appreciation activities.
• Manages the Medical Interpreter Program.
• Follows criteria established by the State of Florida Health Department, and confirmation for individuals applying for DOH limited license at Caridad Clinic.
• Answers incoming phone calls and directs calls as needed.
• Handles inquiries regarding general clinic information.

QUALIFICATIONS:

· High school diploma or GED required.

· Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint) required.

· 2+ years of experience as a Recruiter or Volunteer Coordinator.

· Ability to work with various personalities and independently resolve challenges.

· Strong sense of initiative and work ethic.

· Excellent organizational and communication skills.

· Ability to collaborate with a team.

· Ability to comply with all HIPPA Regulations.

· Ability to perform work with great attention to detail and accept constructive criticism.

· Ability to manage a flexible work schedule; including Saturdays.

NON-DISCRIMINATION STATEMENT:

Caridad Center, Inc. does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Employee Policy and Procedure Manual. The Caridad Center, Inc. will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, as Amended (ADAAA).

This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

RACIAL EQUITY STATEMENT:

Caridad Center Inc., vows to be a reliable partner and a strong advocate in the advancement of racial equity for marginalized individuals in our organization, and in our community at large. We aim to bring awareness of social and institutional racism (in its many different forms), to our organization and our community, for clear understanding of the mission of our team. We seek to be diverse and inclusive of all races, ethnicities, genders, sexualities, and abilities both within our organization as well as the people we serve. We will foster a health system that addresses racial disparities and allows all individuals to receive equal treatment with positive outcomes.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Boynton Beach, FL 33472: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Word: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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