Summary: The Marketing Coordinator works to assist project management teams in organizing projects with the goal of getting them completed on time and within budget. A Marketing Coordinator is an administrative professional who assists project managers with organizing and controlling project activities through communicating risks, opportunities, and current state of the project. They fulfill their obligations by coordinating meetings, resources, equipment, and information. This position relies heavily on the ability to accurately follow directions, thoroughly research, address and communicate employee, program and customer related needs and concerns per established standards and timeframes.

Education/Experience:

• High School Diploma required.
• Bachelor's Degree in Marketing, Communications, Business Administration, or equivalent experience is preferred.
• Minimum one (1) year project management experience preferred.
• Knowledge of the development project lifecycle, Agile methodology and experience in Scrum is preferred.
• Must be proficient in Microsoft Office and Project Management applications (MS Project, JIRA, ServiceNow, etc.).

Licenses and Certifications:
CAPM, PMP and/or ScrumMaster certification preferred.

Duties and Responsibilities include the following. Other duties may be assigned.

• Work cooperatively and effectively with executive management to ensure the continued success of the Company
• Direct mail management and maintain candidate database
• Data entry in Google Docs for upcoming inContact email campaigns
• Design and run monthly marketing campaigns
• Work creatively with manager and executive team to refresh digital materials
• Set up meeting and coordinate travel
• Provide secondary quality checks for all correspondence, ensuring adherence to client’s policy and procedure for all fulfillment items prior to mailing, faxing or e-mail.
• Coordinate project priorities while taking direction from multiple staff
• Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project
• Documenting and following up on important actions and decisions from meetings
• Organizing, attending, and participating in stakeholder meetings
• Provide administrative support as needed across multiple departments
• Maintain and update Company social media pages, website, and content
• Respond courteously, professionally, and efficiently to team or client requests, following standard operating procedures for Diligent and client
• Complete appropriate training, including project In-Services and client provided training.
• Maintain accurate and complete project records, monitor direct costs, and tracks project revenues and profit
• Assist with preparation of proposals when needed
• Perform other duties as assigned

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Information Security Expectations:
While performing the duties of this job, the employee is required to abide by Diligent Health’s information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Diligent information, information received by customers, other companies and/or external parties.

Knowledge, Skills and Other Abilities:

• Strong organizational skills, attention to detail, and creative ability
• Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
• Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interests of the organization.
• Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Remain professional, even in times of stress or frustration and take responsibility for personal actions as well as the actions of the team. Strive for exceptional thoroughness and accuracy when completing tasks and be motivated to perform at your best and assist the team.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand.

Equal Employment Opportunity and Affirmative Action:
Diligent Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diligent Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.