UCDH-Prenatal Diagnosis is located in the city of Stockton, on March Lane. Our clinic specializes in reproductive genetics, diagnostic ultrasound, and prenatal testing. We have a cohesive team that strives every day to provide patient centered care with compassion. The ideal candidate will bring at least one year of related medial assisting experience, appointment scheduling, excellent customer service skills, feel confident in working independently and be bilingual in Spanish. Previous experience in the fields of Maternal Fetal Medicine and/or Reproductive Genetics would provide an excellent background for this candidate.

Job Summary

We offer exceptional employment benefits including medical, dental, and vision plans, generous paid vacations and holidays, excellent retirement savings and investment plans, continuing education, and reduced fee and scholarship programs.

THIS IS NOT AN H1- B OPPORTUNITY

Responsibilities

The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. The incumbent provides non-licensed medical support to medical care providers as a medical assistant for the department/clinical team for which it is assigned. This position also performs specialized procedures and/or identifiable front office duties requiring special training, skill level and responsibility as determined per operational need, and/or serves as a lead to a group of medical assistants. The incumbent is supervised by a Licensed Independent Practitioner (LIP) when administering medications and performing or assisting with procedures. The incumbent works under the direction of a clinic manager (practice manager and/or nurse manager) for administrative purposes, including customer service, professional behavior & development, assignment & scheduling of work, and performance of job functions not requiring supervision by an LIP.

Required Qualifications

• Applicants are encouraged to upload license and certification if required of the position.
• Must have Certificate of Completion from a medical assistant training program.
• Current American Heart Association (AHA) CPR certification.
• To administer injections, must have written evidence of validation for training and competency in medication administration by injection and skin testing.
• Must pass UCDHS Pharmacology verification exams if needed in job.
• Skill and ability to perform functions commensurate with training and experience as a medical assistant, including setting up equipment and instruments; taking and recording vital signs and health statistics; obtaining, labeling and processing specimens, and preparing requisitions for processing; preparing patients for exams and procedures; independently performing and assisting physicians with exams and procedures as described in this position description; administering cardiopulmonary resuscitation. Must have knowledge and ability to apply sterile technique, including wrapping and autoclaving of surgical instruments.
• Problem solving skills to independently define a problem identify the resources available to help solve the problem, create viable solutions, and take the necessary action to implement problem resolution and ensure prompt and satisfactory resolution.
• Knowledge of practices and protocols related to a medical office environment. Knowledge of medical terminology sufficient to communicate effectively with patients, health care providers and insurance company representatives regarding appointments, services, procedures, authorizations, and referrals. Ability to accurately read/translate physician orders to ensure accurate completion.
• Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and workers’ compensation as related to required job functions for this position, such as coordinating patient care, including but not limited to, ordering diagnostic and ancillary services, coordinate patient prescriptions, authorizations or referrals, coordinate hospital services, coordinate orders for medical supplies/equipment or as needed for billing documentation and may include knowledge sufficient to appoint patients, verify insurance eligibility and identify co-payment/co-insurance requirements.
• Knowledge of diagnostic and procedural coding sufficient to assist with identifying services performed or coordination of care, for example, office services, home care, hospice care, DME, labs, radiology, and referrals.
• Decision making skills to independently exercise delegated authority to take action and to appropriately seek assistance from others when limits of delegated authority have been reached.
• Organizing skills to establish priorities for own work to accomplish a variety of concurrent assignments; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
• Ability to efficiently use computer system applications for all functions required for this position. Typing skills sufficient to use computer keyboard for timely and accurate input and production.
• Writing skills, using proper English grammar, spelling, and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise, and easy to understand.
• Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable. Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.
• Bookkeeping skills sufficient to maintain accurate records and complete patient financial transactions, balance cash box, and prepare deposits, when duties are required.
• Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy, and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.

Special Requirements

• Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.
• References reflect an overall meet or exceeds.
• Must be able to administer injections, must have written evidence of validation for training and competency in medication administration by injection and skin testing.
• Must pass UCDHS Pharmacology verification exams if needed in job.
• Ability to lift, move, and/or position patients as necessary to room them and prepare them for exams and procedures. May be required to have the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office.
• This position may be subject to a criminal background investigation, drug screen, Live Scan fingerprinting, medical evaluation clearance, and functional capacity assessment.
• The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

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