Job description

Medical Front Office Position

Pee Dee Speech and Hearing in Florence, SC is looking for a motivated individual to maintain the front office and represent our practice with professionalism. This employee must be driven, poised, articulate, and possess the strongest of communication skills. Our professional will be able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the database, place outbound calls to patients, handle all administrative tasks, and do so with a smile. Someone who is proactive instead reactive, one step ahead instead of two steps behind, is the type of professional who will fit in well here.

Essential Duties and Responsibilities:

• Handle patient calls and effectively manage schedule
• Contact patients to confirm/reschedule appointments.
• Track and report daily scheduling metrics.
• Greet patients immediately upon their arrival and provide excellent customer service.
• Administrative duties.

Position Qualifications:

• Minimum of High school diploma and Associates degree is preferred
• 2 years front office experience, in a retail medical setting (dermatology/optical/plastic surgery/cosmetic dentistry setting).
• Prior medical billing and medical insurance experience.
• Must be computer literate in Microsoft Office programs i.e. Word and Excel.
• Must be able to work well independently and be detailed-oriented

We will consider part or full-time. Part-time – 3 days a week. The hours for the practice are 8:00-5:00 Monday – Friday. We provide a competitive hourly rate along with PTO time and Paid Holidays.

Job Types: Full-time, Part-time

Benefits:

• Flexible schedule
• Free parking
• Paid time off
• Paid training

Healthcare setting:

• Private practice

Schedule:

• Day shift
• Monday to Friday
• No weekends

COVID-19 considerations:
masks worn as needed, office is sanitized.

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Preferred)
• medical office: 2 years (Preferred)
• medical billing ( a plus): 1 year (Preferred)

Work Location: One location

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