Job description
Job Summary
We are a small, private practice seeking to add a bilingual medical receptionist to our office. Customer service and a great, positive attitude are required! We have a wonderful work environment and need to add another team member to help our growing practice.
Responsibilities & duties
-Answer phones and either direct the caller appropriately or handle the caller’s needs yourself
-Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
-Provide patients with intake forms as well as copies of our office policies, HIPAA, etc and be able to audit charts for completeness.
-Process payments from patients for co-pays and uninsured visits. A portion of our business is retail, we offer packages as well. You must possess competency in basic accounting and be able to figure out amounts due/percentages- managers & physicians take over most of this duty but you will be involved.
-Schedule appointments for new and recurring patients based on Physician availability
-Maintain hard copy patient records as well as the files stored in our EHR
-Call patients to remind them of upcoming appointments
-Other duties as assigned
-Occasional evening or weekend hours, we also host events/parties on & off site about once a month.
Qualifications & skills
-High school diploma/GED required
-Ability to handle a fast-paced environment and prioritize tasks based on importance
-Excellent communication and problem solving skills
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid orientation
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Med spa
- Outpatient
- Private practice
Medical specialties:
- Holistic Medicine
- Internal Medicine
- Primary Care
Schedule:
- 10 hour shift
- Weekend availability
Work Location: In person
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