Medical Receptionist
Job description
Island Sports Physical Therapy is a therapist owned Physical Therapy practice with eight locations throughout Nassau and Suffolk Counties. Our newest East Setauket practice is currently seeking a professional, people-friendly candidate who is comfortable delivering quality customer service in a fast paced environment. Must be willing to work Saturday mornings, with growth into weekday evenings and into dense patient areas over time.
Job Responsibilities
- Welcome patients by greeting them with a smile, and having them sign in and wait in the reception area
- Manage multi-line phone systems; handle heavy call volume
- Schedule patient appointments in person and over the phone into our EMR system
- Confirm patient appointments when necessary
- Discourage cancellations and facilitate rescheduling cancelled visits when possible
- Maintain patient medical records ensuring compliance with insurance companies
- Collect daily copays and relay information to our billing service
- Enter prescriptions and insurance information, fax notes to doctors
- Verify patient insurance prior to appointment
- Obtain insurance authorization as needed for evaluations and renewals, ensuring reimbursement for our services
- Assist the office manager and therapists as needed
Job Requirements
- Must be able to work independently in a fast paced environment
- Must be computer literate with experience in Microsoft Office programs
- Previous medical reception experience is preferred but not required
- Must be able to work Saturday mornings
- Wage/Salary is competitive and based upon experience
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
We are providing masks/gloves for staff and following all CDC guidelines. All patients are wearing face coverings as directed by the state.
Work Location: In person
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