High Lakes Health Care - Sparks Lake, part of Praxis Health, is seeking an experienced Medical Receptionist professional with outstanding customer service skills for a full time position.

Praxis Health is a thriving, patient focused organization with clinics scattered across the beautiful state of Oregon. You likely know us as High Lakes Health Care, Aspen Mountain Dermatology, Pacific Crest Neurology, Urology Specialists of Oregon, Endocrinology Services Northwest, Cascade Gastroenterology, or Desert Orthopedics. Our organization was voted the "Best Medical Organization in Bend" 5 years in a row, through the Source Weekly in 2018, 2019, 2020, 2021, and 2022! We want to add members to our team who will engage with our mission of working toward healthier patients, lower cost healthcare and happier medical teams.

We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you’re an overachiever, bonus points! This job is located at the front desk of the clinic- so we expect that the perfect Front Receptionist will be the professional and eager face of our clinic, representing our providers and our brand with ease. This position is customer service and patient care intensive. The ideal candidate is someone who is comfortable and willing to explain procedures and schedule patients face to face, but also knows how to make a patient feel comfortable on the phone.

Our organization has a mission of providing infinite resources to our patients with authenticity. We believe that the entire team plays an role in each patients care; so we seek to hire employees who will take pride in themselves, and their work.

If the candidate described sounds like you, please reach out and let’s chat! You might be exactly what we’re looking for.

Schedule: Monday - Friday 9:30am - 6pm

Benefits:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• Dental
• No Laboratory Charges for In-House Testing
• Strong performance and attendance may result in a six-month and annual pay increase!

• Greets, screens and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence. Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant
  information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.
• Reliable attendance and presence at work.

Education and/or Experience:

• High school diploma or general education degree (GED).
• 1 year customer service experience
• Typing Skills: 35 wpm minimum
• Experience in a medical office setting preferred, but not required.

• Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
• The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Must be able to sit, stand, kneel, crawl, bend and twist as needed. Requires walking on non-level surfaces, inside and outside the office, throughout the day.
• Stress can be triggered by multiple staff demands and deadlines.
• Work is performed in an office environment. Involves frequent contact with staff and patients.