Job description

Description:

Responsible for reviewing home equity loan requests and assisting American Airlines Credit Union members with closing their loan.

Principal Duties and Responsibilities

• Handle file set-up for home equity loans which includes providing appropriate disclosures to members, speaking with members about their loan terms, and reviewing the loan for closing
• Perform daily review on the Home Equity pipeline
• Process Closing Docs for home equity loans
• Process Property Condition Reports for Home Equity Loans
• Process Verification of Employment for Home Equity Loan applicants
• Perform booking of home equity loans
• Input home equity loan data into daily Excel spreadsheets
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

• High school diploma or GED
• Minimum of 2 years of previous experience, preferably in a credit union environment

Preferred Qualifications

• Experience in mortgage lending
• Previous customer service experience

Knowledge, Skills & Abilities

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Knowledge of Loan Link and Episys System
• Ability to exercise excellent member and customer service skills
• Skilled in above average interpersonal and communication skills and professional telephone manners
• Ability to perform basic math calculations and analyze data
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team in a diverse environment
• Ability to interact professionally with all employees and members
• Ability to learn quickly and adapt well to change
• Ability to self-motivate with strong organization skills and capacity for attention to detail
• Ability to speak, read, and write Spanish is a plus
• Ability to effectively communicate with all levels both verbally and written
• Ability to effectively prioritize work and meet deadlines
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

Job Type: Full-time

Pay: $22.00 per hour

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Fort Worth, TX 76155: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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