Member Services Representative
Job description
United Bay Community Credit Union is opening a new branch in Coleman Michigan! We are looking for Part Time Member Service Specialists. The Ideal candidate will have 2 years of prior Financial Institution experience, including basic and complex teller transactions, member account service and lending experience. We are looking for an energetic, service minded individual who will enjoy establishing lasting relationships with the Coleman community. Please see the attached job description for more details.
The MSS role is:
- Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash and check totals. Performs specific assigned side-jobs and assists other Tellers with a variety of duties as required.
- Responsible for receiving, reviewing, and processing applications for consumer, credit card, and overdraft account loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits. Presents loan requests above lending limit for approval as per loan policy.
- Responsible for performing a broad variety of member services such as opening and closing accounts, renewing certificate accounts, and assisting members with bookkeeping and checking account problems. Answers member questions regarding Credit Union services provided and performs a variety of account maintenance
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