Job description

Reports to: Director of Membership
Department: MembershipStatus: Full-time/ Exempt

About Central Park and the Central Park Conservancy
Central Park is one of the most famous and beloved urban public spaces in the world. Designed by Frederick Law Olmsted and Calvert Vaux in 1857, the 843-acre park was the first purpose-built public park in the country and is a National Historic Landmark. The Central Park Conservancy, a private not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since that time, the Conservancy has overseen the investment of approximately $1 billion in the restoration of the Park, and now hosts over 40 million visitors a year.

The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. Committed to sharing the best practices in urban park management, the Conservancy also serves as a resource for other NYC parks and for public-private partnerships around the world. The Conservancy employs roughly 325 people and has a yearly operating budget of $80 million.

The Conservancy recently completed a seven-year plan, Central Park Conservancy, A Plan for the Stewardship of Central Park: 2020-2027, which focuses on the ongoing capital investment of the last four decade’s investment of more than $1 billion into Central Park.

Job Summary
The Membership Manager manages the young professional membership group, sustainer giving, and mid-level giving $2,500-$10,000. The Membership Manager also supports the administrative work of the Membership Department, working across many functions and projects.

*Summary of Essential Job Functions:
*

Donor Relations

• Manage the sustaining donors’ program, including addressing any inquiries current sustainers may have, altering and approving gift batches in RE, coordinating notifications, periodic data cleanup
• Coordinate aspects of the Conservancy’s Young Professional Membership Group, and its Leadership Council, including drafting and executing solicitations, prospecting, developing programming, attending meetings and events
• Develop and implement mid-level giving program to steward, renew, and upgrade $2,500-$10,000 level members
• Act as back-up to Membership Coordinator for donor relations (answering the membership phone line and acknowledgements) in the Membership Coordinator’s absence

Gift processing

• Responsible for reviewing all sustainer and young professional gifts
• Facilitate financial adjustments as needed
• Liaise with finance department for Development related items

Stewardship

• Send recommended, personalized thank you notes $2,500-$10,000 level members
• Coordinate Greensward Circle membership programs
• Cultivate complimentary Conservator members through their member experience
• Attend Donor events such as seasonal Membership programs, Marathon Breakfast, Conservatory Garden Party, NY Philharmonic, etc.
• Provide general support including set-up, check-in, and break down
• Assist Special Events team on site during fundraising events

Administration

• Maintain member records ensuring Raiser’s Edge is correct and up to date
• Act as back-up to Membership Coordinator for donor relations
• Assist other teams with in-house mailings
• Assist Philanthropy team on projects as needed

Minimum Requirements:

• Bachelor’s degree or equivalent combination of education and experience.
• 3 or more years of experience in a nonprofit including working with a young professional membership or similar membership program with high level of customer experience.
• Excellent written and verbal communication skills
• Excellent organizational skills, attention to detail, time management skills and the ability to prioritize
• Ability to work in a fast-paced, team environment and to carry out projects independently, managing multiple deadlines and using own initiative
• Proficiency in Microsoft Office (Excel, Word)
• Ability to enter data in a complex database with a high level of accuracy
• Database experience (especially Raiser’s Edge, RE NXT or Luminate Online)

Salary range $61,200 to $75K (based on level of experience)

This is an in-person position.

DIVERSITY, EQUITY & INCLUSION
The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park.

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Job Type: Full-time

Pay: $61,200.00 - $75,000.00 per year

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