Multi-Family Affordable Housing Manager
Job description
The MULTISITE AFFORDABLE HOUSING MANAGER is fully accountable for all assigned properties operations including, but not limited to, staff management, tenant relations, financial performance, property inspection, security supervision, landscaping and any other responsibilities that affect the overall appearance or functionality of the buildings and the grounds of a given asset or assets. Follow all HUD, TAX CREDIT, RURAL DEVELOPMENT AND OTHER AFFORDABLE PROGRAM guidelines and requirements. These objectives will include maximizing occupancy levels and property values.
In addition, the MULTISITE AFFORDABLE HOUSING MANAGER will oversee maintenance staff to ensure all duties are being fulfilled. It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.
- Demonstrates ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
- Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
- In conjunction with the Regional Manager and/or Area Manager, the MULTISITE PROPERTY MANAGER will assist in the formulation of annual budgets and income projections. The MULTISITE PROPERTY MANAGER will report, on a monthly basis, financial variance reports that are submitted to the Regional Manager and/or Area Manager.
- Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
- Generates necessary legal action documents and processes in accordance with State and Company guidelines.
- Provides constant vendor/contractor communications concerning scheduling, billing, vendor relations, certificates of insurance and ensures that invoices are submitted to Accounts Payable.
- Reviews and approves vendor invoices.
- Demonstrates ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
- Ensures efforts are made toward the property being leased to the fullest capacity and in accordance with budget guidelines and goals.
- Assists with implementation of procedures and systems within company guidelines to ensure efficient workflow.
- Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
- Supervises community appearance and ensure repairs are noted and completed which requires regular community inspections and tours.
- Hires, trains, motivates, supervises and terminates all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines.
- Responsible for after-hours and emergency on-call coverage.
Requirements:
- COS, CPO, BOS, TRACS or AHM certification or equivalent required
- Knowledge in HUD funded, Low Income Housing Tax Credit Program, Section 811, SRN, Rural Development program requirements
- Knowledge of EIV system, Enterprise Income Verification Specialist Certification Preferred
- Knowledge of TRACS functions
- High School diploma or equivalent required; college degree is a plus but not a requirement
- Ability to fluently read and write, perform intermediate mathematical functions and utilize all on-site resident management software.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred. Must be willing to obtain if instructed by senior management.
- Ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
- Ability to serve on-call, as scheduled or as necessary.
- Ability to travel to attend various company gatherings either in the general vicinity of your home property or in another state.
- Achieve Fair Housing certification prior to interaction with prospects or residents.
- Effectively convey ideas, images and goals to a diverse group of personalities.
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
- Knowledge of OSHA laws and regulations.
- Participate in training in order to comply with new or existing laws.
- Ability to work seven days of the week, 52 weeks of the year. Our property staffing limitations make it critical for you to work your scheduled hours as well as overtime if necessary, when requested.
We are a drug-free workplace. Pre-employment background checks and drug screening are performed on all new hires, in accordance with applicable laws and regulations. To the extent permitted by applicable laws and regulations, the Company treats marijuana as an illegal substance, and applicants may be denied employment if a new hire tests positive for marijuana.
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital, or veteran status, disability, or any other legally protected classes.
We are an E-Verify employer.
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