Job description

WHO WE ARE

Forrest Solutions is the nation’s first and leading premier staffing firm. We focus on providing qualified professionals to a variety of client locations throughout the nation. We offer temp, temp to perm and long term contracted job opportunities.

WHAT WE’RE LOOKING FOR

We are looking for a dynamic team leader for our client, busy museum located in Midtown, Manhattan. An experienced Front of House Manager that comes with fresh new ideas, passion, and focus on operational excellence with 3 + years of experience. You will play a key role in hiring, scheduling, payroll and conflict resolution.

You will:

• Recruit, hire and train staff to ensure the highest level of customer service

• Proof of Vaccination

• Bachelors degree highly preferred

• Develop and maintain budgets and budgetary goals as directed

• Manage all attendance, sales and demographic reports

• Develop and improve all standard operating procedures that impact the visitor experience and ensure that all elements meet brand standards

• Manage a team of Floor Managers and frontline staff and function as a Floor Manager as required

• Create and manage schedule for all frontline staff

• Coordinate with Facilities and IT to ensure a smooth customer experience

• Assist with onboarding and training sessions for all new employees

• Additional tasks and responsibilities as needed.

*This is a temp to perm opportunity*

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Schedule:

• Day shift
• Evening shift
• Monday to Friday

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Management: 3 years (Preferred)

Work Location: One location

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