Description

The Network Operations Unit within Department of Revenue's (DOR) Information Systems Division is looking to fill a position for a Network Administrator (IT Network & Telecommunications - Journey) who is knowledgeable and driven to help us administer and maintain our IT network infrastructure.

• 
  Do you have passion for resolving complex technology problems and have a knack for network infrastructure?
• Are you interested in routers, firewalls, load balancers, software defined networks, and network administration?
• Are you looking for opportunities to be innovative and use your networking skills?
• Are you wanting a career with a path for continuous learning and growth in the technology field?
• Do you want to work with state-of-the-art networking technology?

This position will work to support the network infrastructure to include firewalls, routers, switches, load balancer, Cisco ACI and network monitoring tools such as SolarWinds, Extrahop and Cisco DNA. You will work to maintain our network’s high traffic infrastructure and manage our system integrity, while also maintaining hardware equipment, software, and related components. If you understand application transport, know network infrastructure and hardware inside and out, we’d love to hear from you.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

Duties

What makes this role unique? In this role you will serve as a network administrator on the Network Operations team. This is a critical role that calls for a resourceful and competent individual that can resolve urgent network issues, propose network improvements, seek training to stay up to date on current trends and developments. The role is expected to work with various technical staff, vendors, and stakeholders effectively.

What you will do:

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  Provide expert network engineering support for Revenue’s network infrastructure.
• Monitor the local area network and wide area network for performance anomalies.
• Provide expert tier 2 and tier 3 support to Revenue offices located across the state for network related issues.
• Perform routine maintenance duties to ensure optimization and security of network infrastructure.
• Participate and contribute to network research and design as the network technology expert in work and research involving Network Infrastructure Manufacturers and Partners.
• Serve as a contributor on project planning and implementation, developing and maintaining timelines and resourcing needs, work plans, and the documentation associated with these activities.

Qualifications

Minimum of 6 years experience in information technology with a minimum of 4 years continuous, dedicated, professional network design and engineering work was your primary responsibility and comprised more than 51% of your work

AND

A bachelors degree or higher in computer science or related field to information management with an emphasis in Network Engineering from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA), or a foreign equivalent.

Please note: Additional years of qualifying experience can substitute year for year for the required education.

Preference may be granted to applicants who possess:

• A professional level network certification, such as CCNP (routing and switching, security, or data center), CCDP, from Cisco systems that is in good standing.
• Demonstrated experience and proficiency in a programming language or writing computer scripts such as Python.
• 2 years of network management administration experience – such as SolarWinds, What’s Up Gold, Extrahop, etc.

To be considered:

• Update/complete your online profile, as it will be used as your resume.
• Submit a cover letter expressing your interest and qualifications for this position.
• Attach at least one writing sample of a technical documentation you have drafted. For example, a network Visio diagram or a step-by-step process.

Please note: Incomplete applications may be removed from the hiring process.

To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth.

Questions?

Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.

Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5725.

Supplemental Information

Per Governor Inslee’s Directive 22-13.1, state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed, or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. Please reach out to the HR Office at DORHRMedical@DOR.WA.GOV if you need information on medical or religious accommodation.

At Revenue, we put employee safety first and foremost. This is why we will use every resource possible to ensure this hiring process stays within the current guidelines related to COVID-19. If selected to move forward, please be aware interviews may be conducted virtually using a webcam teleconferencing method and most employees are working from home.

The Human Resource Division may use referrals from this recruitment to help fill future similar vacancies for up to six months.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

This position has been designated as having access to Federal Tax Information (FTI) provided by the Internal Revenue Service (IRS). In order to access this information you will need to:

• 
  Comply with the FTI background check requirements consisting of:
  • FBI National background check (fingerprinting required)

This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.