Job description

Network Operations Center Technician I – Victoria

Our NOC is growing, and we need you to help make it happen! If you are experienced working with network operations and have a strong desire to work for a leader in the communications industry, you may be ready to join our Nex-Tech NOC team!

Our NOC Technicians monitor internal and external communications networks 24/7/365. Duties will include monitoring, assessing, and troubleshooting telecommunications and data. Other duties will include opening trouble tickets and managing ticket queues for response, follow up, and event escalations as well as responding to inbound phone calls, emails, and requests as needed. We offer a four-day work week option with multiple shifts available, including shift differential pay opportunities.

Knowledge, Skills, and Abilities:

• Ability to perform network surveillance utilizing standard industry monitoring tools.
• Knowledge of Layer 2 and Layer 3 networking.
• Knowledge of configuration, operations, and support of business networking equipment.
• Exceptional listener and communicator, ability to convey information verbally and in writing.

Education & Experience:

• High school diploma or the equivalent required.
• Associate's degree in communications, telecommunications, and/or electronics engineering is preferred.
• Six months to two years of previous experience in network surveillance and/or network monitoring preferred.

We offer:

• Competitive wages and profit sharing bonuses
• Health Insurance Options, including company H.S.A. contribution
• Paid vacation and sick leave
• Savings plan options, with company match
• Employer-paid life insurance
• FREE Internet in Nex-Tech exchange area
• Other FREE and discounted services
• Consistent training and mentoring
• Great work environment

Interested applicants may submit an online application at www.nex-tech.com/careersPosition will close upon qualified applicant.

Nex-Tech is an equal opportunity provider and employer.

Job Type: Full-time

Pay: $49,017.60 - $73,526.40 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus pay

Work Location: One location

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