Merced College is a midsized community college located in California’s Central Valley. Founded in 1962, the college serves more than 16,000 students with room to expand on its 267-acre main campus and 120 acre Los Banos site. Merced, incorporated in 1889, offers historical sites, affordable housing, access to the Bay Area and Sacramento, and is the Gateway to Yosemite National Park and the Sierra mountains as well as home to the University of California Merced campus. Our tree-shaded, growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes – large and small – throughout the county.

As a member of the Information Technology Services Department, the Network Specialist supports the district's network infrastructure and ensures services are secure, highly available, and meet our students, staff, and community's needs. You will be working with a dynamic and diverse team with various campus departments, along with your ITS colleagues. If you are a team player, enjoy a fast-paced environment, and are passionate about your work, we encourage you to apply and become part of the ITS team!

Merced College Vision

Merced College will provide transformative and empowering educational experiences to meet student and community needs.

Merced College Mission

Growing our community through education and workforce training:

• lifelong learning
• basic skills
• career technical education
• transfer
• degree/certificate programs

Ensuring student success through equitable access, continuous quality improvement, institutional effectiveness, and student achievement.

General Description:

This is an exempt position. The Network Specialist installs, secures, repairs and maintains district-wide LAN, WLAN and WAN assets, electronic equipment, file/database and web servers; ensures data and network security; manages user access and maintaining related records; and provides technical core-infrastructure support to district and site staff.

Examples of Duties

Essential Functions:

• Administers systems and servers related to district LAN and WAN (e.g. IP assignments, spam firewall, intrusion detection, physical and virtual servers, etc.)
• Assists with the operation of the network center (e.g., monitoring temperature, organizing materials, ensuring availability of materials, installing hardware, etc.)
• Installs network (client and server) software on a variety of platforms (e.g., service packs, application software, operating software, hardware upgrades, imaging, etc.)
• Maintains network operations and software applications (e.g., IP-based phone system, public address systems, television distribution, alarms, security cameras, wireless network operations, etc.)
• Monitors servers, website, related hardware and supporting software (e.g., throughput, switches, patch panels, racks, etc.)
• Documents and updates work progress and problem resolution in technical support/project databases; follows complex written instructions; creation of technical documentation and procedures for team use
• Tracking of hardware/software/service assets in an approved management system (e.g., routers, switches, access points, security devices, software, etc.)
• Provides technical support and assistance to end users (e.g., retrieving files and emails, accessing district network resources, help desk assistance rotation, coordinating with other IT staff, outside vendors, etc.) in a professional manner and maintains goodwill, cooperation and productive relationships
• Attend and participate in district-wide, departmental meetings and committees to discuss technology related issues and gather/convey information for the purpose of ensuring required functions/task/projects are completed with minimal disruption and to a high standard
• Prepares a variety of written materials (e.g., procedures, system level documentation, work reports, repair status, etc.)
• Recommends technology acquisitions
• Provide quotations for a variety of equipment (e.g., servers, routers, switches, access points, wiring, security hardware/software, wiring, etc.)
• Repairs a variety of items, systems, and components (e.g., end-user devices, wired and wireless equipment, servers and storage systems, etc.)
• Researches topics related to current and emerging technology (e.g. relevant policies, current practices, staffing requirements, financial resources, etc.)
• Supports other staff within the department as needed (e.g. Network Administrator, Business Applications Analyst, etc.)
• Troubleshoots malfunctions of network hardware and/or software applications within local and wide area networks, telephones and security systems (e.g. servers, switches, routers, network protocols, etc.)
• Performs related duties as assigned

Knowledge of:

• Algebra and/or geometry
• Technical information, compose a variety of documents, and/or facilitate group discussions
• Analyzing situations to define issues and draw conclusions
• Specific knowledge-based competencies required to satisfactorily perform the functions of the job including current, legacy and emerging operating systems
• Environment and network protocols
• Basic electronic and electrical theory and practices
• Router configurations
• Inter/Intranet applications
• Windows server software and deployment, installation and deployment of software to computers
• Hardware and software security systems
• Concepts of technical communication necessary for documentation purposes

Ability to:

• Schedule activities and/or meetings
• Gather, collate, and/or classify data
• Consider a number of factors when using equipment
• Independently work with others in a wide variety of circumstances
• Work with data utilizing defined but different processes
• Utilize equipment under a variety of conditions for multiple purposes
• Work with a wide diversity of individuals
• Work with similar types of data
• Utilize a wide variety of types of job-related equipment
• Problem solve, analyze issues and create action plans
• Problem solve with data, may require independent interpretation
• Problem solve equipment is moderate to significant
• Satisfactorily perform the functions of the job include: setting priorities, establishing effective relationships, attention to detail
• Communicate with diverse groups
• Convey technical information to non-technical audiences
• Working nonstandard hours
• Adapting to changing work priorities
• Display mechanical aptitude
• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students

Typical Qualifications

Required:

• Bachelor's degree AND two (2) years of applicable experience OR
• Associate's degree AND five (5) years of applicable experience OR
• The equivalent education and experience

Desired:

• Cisco CCNA certificate
• Experience with Windows Server and Exchange
• Experience with VMware Technology

PHYSICAL DEMAND AND WORKING ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

Environment:
Work is performed primarily in an office environment with some travel to different sites; incumbents may be required to work extended hours including evenings and weekends

Physical ability to:

• Hear and understand speech at normal levels
• Communicate so others will be able to clearly understand normal conversation
• Read printed matter and computer screens
• Stand or sit for prolonged periods of time
• Bend and twist, stoop, kneel, crawl, push, pull
• Reach in all directions
• Work at a desk, conference table or in meetings of various configurations
• Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

Vision:
See in the normal visual range with or without correction

Hearing:
Hear in the normal audio range with or without correction

Supplemental Information

How to Apply:

• Submit a complete application by the closing date/time on the Merced College career pages at https://www.schooljobs.com/careers/mccd/transferjobs

Required Documentation:

• Letter of interest addressing your qualifications for the position (cover letter)
• Resume
• List of three professional references (no reference letters permitted)
• Legible unofficial college transcripts (undergraduate and graduate); transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired
• Diversity Statement: The Merced College District has a diverse staff and student population. As such, applicants must demonstrate sensitivity to the needs of a diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and the community at large. Please describe your leadership efforts and professional experience promoting diversity, equity, and inclusion in a work setting. Please do not include any personally identifying information. Limit your response to one (1) page.

If Applicable:

• Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing https://www.ctc.ca.gov/credentials/transcripts
• Equivalency Review Form (Required for applicants who do not possess the stated minimum educational qualifications and are seeking consideration on the basis of equivalency) https://www.mccd.edu/about-merced-college/divisions/human-resources/equivalency/

Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

Interview Information: Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews.

Employee Benefits: Health benefits for the employee and all their eligible dependents cost employee’s only $12 per month and provide access to PPO medical coverage, PPO dental coverage, VSP Vision coverage, and more! Please visit our Merced College Benefits website for more details about our incredible employee benefits. In addition, sick leave and retirement benefits are also provided.

Condition of Employment: The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. Merced College does not sponsor visas. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.

Merced College offers a wide range of employee benefits at minimal cost to the employee.

CLASSIFIED Health Benefits
Cost is $12.00/month for 10 months/year. There is no cost during June and July. $12.00 covers the following as long as the members use Plan providers:

Retirement Holidays, Vacation, Sick Leave