Job description

Job Description:

We are seeking an experienced Office Assistant to manage the day-to-day operations of our automotive collision repair center. The ideal candidate will have a strong background in office clerical assistance, excellent communication skills, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Answer phones and schedule appointments
• Manage the customer database and ensure all information is accurate and up-to-date
• Create and maintain customer files
• Process customer payments and prepare invoices
• Maintain inventory of office supplies and order as necessary
• Coordinate with the repair team to ensure timely completion of customer repairs
• Communicate effectively with customers, insurance companies, and vendors
• Ensure compliance with all company policies and procedures

Requirements:

• High school diploma or equivalent
• Experience in office assistant, preferably in the automotive industry but not required.
• Excellent communication skills and the ability to provide excellent customer service
• Proficiency in Microsoft Office, particularly Word and Excel
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Knowledge of automotive repair processes and procedures is a plus
• Ability to work independently and as part of a team

We offer a competitive salary and a supportive work environment where you can develop your skills and grow your career. If you are looking to continue and build on your Office Assistant career and desire to get more exposure to the automotive industry, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Novi, MI 48375: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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