Job Title: Operations Coordinator

Job Code: IMS20231205-100724

Job Location: Sanford, FL

Schedule: 8-5 Mon - Fri

Job Description:

Essential Functions:

• Work closely with Academy leadership to ensure all objectives are accomplished and deadlines are met on assigned projects
• Conduct student audits as needed
• Support registration in document collection
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
• Support Flight Operations Managers with reporting and data entry to improve data integrity
• Support implementation of Training Management System objectives
• Develop and maintain Instructor monthly reporting survey
• Manage Activity Request Tracking and coordinate needs with Flight Operations Managers
• Update the Training Management System with all curriculum changes.
• Manage student tracking through examination process (Stage Checks)
• Manage tracking and reporting through Excel
• Provide regular reports to international airline and university partners
• Verify instructor Flightime is accurate in Timecard 2.0
• Coordinate completion of required training modules for Flight Operations staff
• Manage training trends reporting (tracking and preparing unsatisfactory, incomplete, instructor anomalies)
• Audit course enrollments to verify eligibility for registration of next course
• Ensures compliance with applicable company policies and procedures, laws, and regulations
• Coordination of Flight Instructor interviews and submits/tracks Flight Instructor’s training agreements
• Supports Leadership as needed

Qualifications:

• High School diploma or equivalent is required. Associates degree is preferred.
• 4-6 years in customer service, data collection, or operations including aviation, flight operations, or business operations.

Preferred Additional Skills:

• Works with integrity, is coachable, and goal oriented.
• Must have the ability to communicate effectively.
• Efficiently and effectively utilize a computer and related software including Microsoft Suite, building spreadsheets (formulas, pivot tables, formatting).
• Ability to handle multi-tasking, organization, and efficient work to accomplish daily/weekly/monthly objectives of the position and operations department.
• Able to work well in a team environment and possess a positive attitude.