Operations Manager

Full Time
Cypress, CA 90630
Posted
Job description

YOU MUST HAVE EXPERIENCE CONDUCTING STACK TESTING (AIR EMISSIONS PROJECTS) TO QUALITY FOR THIS OPENING -MANDATORY REQUIREMENT

RESPONSIBILITIES AND DUTIES:
o Ensure consistent execution of core deliverables to the customer. Communication and coordination with Client
Account Managers (CAM) and Technical Services to facilitate final proposals, test plans and test reports.
o Promotes and participates in conference calls and presentations with senior management, sales team, and other
key personnel to facilitate and coordinate: revenue forecasting, project planning, business development,
technical training, and customer service activities.
o Coordinates with CAMs, OMs and RMs for ATLAS project scheduling. Responsible to staff personnel at base
location 3 weeks out at minimum.
o Expected to staff each project with appropriately trained personnel for the project and to optimize scheduling to
reduce travel costs.
o Ensures that productivity level of the office is maintained and plays an active partnering role in managing key
customer relationships.
o Responsible for the direct supervision of all team members in assigned local office.
o Communicates frequently with Operations Excellence for coordination of standardized training of personnel at
base location.
o Works with HR and RM concerning performance reviews, changes/promotions and disciplinary action as
necessary.
o Continually monitors staffing levels at their office and will request hiring requisitions as needed.
o Responsible to utilize Paycom to review candidates, set up and conduct interviews proactively to always have
personnel ready to hire when authorized to do so.
o Enforces current standards, codes and procedures regarding safe and effective use of equipment, maintenance
programs and other policies as required. Ensures the company is represented in a professional manner while at
customer sites.
o Carries out management and supervisory responsibilities in accordance with the organization’s policies and
applicable laws to include interviewing, hiring and training of employees; planning, assigning and directing
work; and addressing complaints and resolving customer issues

Communicate daily with all Project Managers within the local office on daily field activities and provide daily
updates to the RM.
o Ensures vehicle and test equipment cleanliness and readiness of local office.
o Conduct Monthly Safety and Quality Meeting with Project Managers and Project Scientists at your location using
the standardized content provided by Operations Excellence. Send the completed attendance roster each month
to EHS.
o Fleet Management. Address vehicle repairs as needed. No Expired inspections or registration stickers; oil
changes on schedule for each vehicle; trailer maintenance twice annually; ensure tire tread not less than 4/32”.
o Work with AST DOT Compliance Manager to manage your staff to ensure DOT compliance with your location.
o Ensure waste chemicals are properly labeled and disposed of for your location.
o Provide maintenance, upkeep, and address any issues with the office building at your location.
o Manages Office P&L.

QUALIFICATIONS:
o Education and Experience, either

  • Bachelor’s degree (Science, Engineering or related field preferred) and 5 years of management

experience

  • High School Diploma and 8 years of management experience

o Demonstrated ability to manage and motivate others
o Maintains current qualified Individual (QI) credentials for Groups 1 and 3
o Must be able to travel (up to 50%) and have a valid driver’s license
o Computer skills. Intermediate skill level of Word, Excel, Adobe, Outlook.
o Customer Focused – demonstrated ability to communicate with customers, understand their needs, meet their
objectives and resolve any issues or problems (conflict management skills)
o Ability to identify customer needs and translate them into revenue opportunities for the business
o Excellent communication skills including verbal, listening, written and presentation
o Flexibility: Must be available to work 40 plus hours as well as some nights and weekends
o Maintain required in-house and customer specific safety training and DOT requirements

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Experience:

  • Stack Testing: 5 years (Required)

Work Location: One location

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