Job description

Are you a highly organized and detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at the Vision Institute of Utah.

Responsibilities:

• Answering phones and emails promptly and professionally, addressing patient inquiries, scheduling appointments, and providing general information.
• Greeting and checking in patients, verifying personal and insurance information, and collecting necessary paperwork.
• Assisting patients with the check-out process, including scheduling follow-up appointments and processing payments.
• Managing the front desk area, maintaining cleanliness, and ensuring a welcoming and organized atmosphere.
• Placing orders for glasses and contact lenses, accurately recording patient preferences and prescriptions.
• Collaborating with the optometrist to ensure seamless patient care and exceptional service.
• Adhering to office policies and procedures, maintaining patient confidentiality, and upholding a high level of professionalism.

Requirements:

• High school diploma or equivalent
• Experience in a customer service role, preferably in a medical or healthcare setting.
• Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal
• Proficiency in using computer systems, electronic health records, and basic office software.
• Attention to detail and accuracy in managing patient information, appointment scheduling, and ordering supplies.
• Ability to work collaboratively as part of a team and independently with minimal supervision.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Provo, UT 84604: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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