Job description

Duty Free Americas, the premier travel retailer in the US is curretnly looking for Store Supervisors, for our Miami Airport Location.

Our ideal candidate must be commited to work a flexible schedule (days/nights/weekends/hoilidays) and have experience in retail.

FT Benefits: Holiday Pay, Paid Time Off, Paid Sick Time, Health/Dental/Vision Programs, Life Insurance, Short and Long Term Disability Insurance, Supplemental Insurance & 401K w/ company match!, Associate Purchase Discounts & Employee Assistance Program (EAP)

Position Objective
The Store Supervisor is responsible for assisting the Store Management in all aspects of operations for a fast-paced, high volume duty-free retail store. This includes store operations in absence of managers, demonstrating outstanding sales and customer service skills for sales and support store associates, generate sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS), adherence to U.S. Custom Regulations and all company policies and procedures.

Position Responsibilities
1. Ensure customers receive outstanding service by providing a friendly environment, which includes greeting, and acknowledging every customer and handling inquires in a professional manner.
2. Assist customers in sales function by identifying and fulfilling customer needs, up-sells and add-on purchasing.
3. Manages store in the absence of Store Manager or Assistant Manager which includes; performing store opening and/or closure procedures, work schedule assignments, informing managers of any customer/associate issues or complaints, ensure compliance of U.S. Customs Regulations and company policies and procedures.
4. Assist in sales training by demonstrating outstanding sales skills, product knowledge information, merchandise promotions, test merchandise and advertisements.
5. Assist in processing and replenishing merchandise.
6. Assist in floor moves, merchandising, display maintenance and light store housekeeping.
7. Adhere to Company policies, procedures and practices including pricing, U.S. Custom regulations and loss prevention.
8. Performs other duties as required.

Essential Requirements
1. Regular and reliable attendance. Flexibility and ability to work varied hours/days as business needs dictates.
2. Ability to speak comprehensibly and hear effectively with customers, vendors and/or associates of the organization.
3. Ability to read efficiently, perform basic mathematical functions (count, add, subtract, divide & multiply) and write to accurately complete work related documentation.
4. Comprehension of cash handling (denominations of monies to make change)
5. Vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
6. Physical demands include frequently standing for long time periods, walking, ability to reach above or below shoulders, twist at the waist, stoop, kneel, crouch, bend, climb and balance.
7. Ability to regularly lift and/or move up to ten (10) pounds, frequently lift and/or move up to thirty (30) pounds and occasionally lift and/or move up to fifty (50) pounds.
8. Ability to operate electronic equipment (P.O.S., Credit Card Verification etc.) and use equipment (manual) such as ladder, step stool, objects with wheels, spray bottles and other cleaning equipment necessary to perform job function.

Knowledge Skills and Abilities
1. No experience necessary, preferable experience in a retail, customer service environment.
2. High School Graduate, G.E.D. or equivalent work experience of more than one year in a sales position.
3. Ability to work well under pressure and time restraints.
4. Excellent interpersonal skills, adjust to variety of cultural personalities.

Job Type: Full-time

Pay: $20.62 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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