Job description
JOB DESCRIPTION
The Leader on the drive, representing the establishment and creating the first and last impression. Customer Service is the FIRST priority/responsibility of this position!
- The Valet Manager must demonstrate leadership and lead by example at all times.
- Prior Management Experience
- Must show customer focus.
- Must at all times exercise his/her knowledge of parking operations.
- Manage the drive in a professional manner at all times. Ensure Valet Supervisors & Ambassadors are professionally dressed at all times, wearing clean designated uniforms.
- Ensure Valet Supervisors & Ambassadors are professionally posted at all times with no personal conversations while on the drive.
- Coordinate the duties and responsibilities of the Valet Parking Supervisors and Ambassadors.
- Interaction with the establishment management team at all times to stay current with day’s activities.
- Maintain cohesive working relationship. Plan, coordinate and manage special events parking projects.
- Ensuring all parking signage is relevant at all times.
- Maintain accurate payroll records.
- Maintain all relevant records.
- Manage all financial records.
- Must show evidence of Time Management.
- Display Organization skills.
- The Valet Manager at ALL times is the Ambassador of Drive Hospitality on the property.
Requirements
- Must have 2+ years of management experience.
- High School Diploma or equivalent preferred
- Must be at least 21 years of age.
- Must have a valid driver's license in the state in which you will be working (if you are an out-of-state college student, you must have a valid license in your state of residence)
- Must be able to drive a manual transmission
- Must be able to speak, read and write Standard English
- Must be able to read and comprehend simple instructions
- Must be able to stand during entire shift
- Must be able to regularly stand, walk, run, use hands to finger, handle, feel; reach with hands and arms and talk or hear
- Must have close vision, distance vision, peripheral vision, depth perceptions, and ability to adjust focus
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