Job Summary

The Parking Services Coordinator is primarily responsible for enforcing all policies and procedures associated with parking privileges at Drexel University and fully supporting the department's daily operations. The successful candidate is able to stand for long periods of time and travel to parking lots on the University City campus. A valid driver's license is required to operate the department's vehicle. The regular shift for this position is 5 days per week (11 am - 8 pm) and may include weekend hours.

Essential Functions

• Monitor vehicles in all surface parking lots and garage for proper permit authorization and/or daily parking paid receipt. Monitor lot usage. Issue citations for potential violations. Travel between parking lots and/or Philadelphia campuses.
• Enforce daily parking regulations in those locations which accept hourly or daily parking.
• Monitor lists for repeat violation offenders. Execute immobilization and tow-away procedures for illegally parked flagrant violators.
• Monitor all parking lots for quality assurance walks.
• Test and monitor parking equipment such as gates and other access control devices. Report potential defects and work requests to central office for processing.
• Report safety issues immediately for corrective action. Make oral and written reports on operational problems and complaints.
• Respond to customer issues in supportive, professional, timely problem-solving manner.
• Staff special University events.
• Assist with traffic flow during peak periods to prevent overcrowding.
• Support front office operations as needed by answering questions (at counter or on phones), process parking permit applications & visitor requests.
• Handle cash in professional and appropriate manner. Comply with all federal, state, and local guidelines while handling customer credit card transactions. Complete shift start and end cash/credit reports.
• Present a neat clean appearance, wearing required uniform/clothing.

Required Qualifications

• Minimum of a High School Diploma or GED.

Location

University City, Philadelphia PA

Additional Information

This position is classified as non-exempt with a salary grade of E. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.