Participant Experience Specialist, Ornish Program - Remote Contract Position
Full Time
Atlanta, GA 30305
Posted
Job description
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Job Summary:
The Participant Experience Specialist provides clerical, administrative and communication leadership for the Ornish Lifestyle Medicine Team and attending participants. As an essential front-line member of the Program delivery team, the Participant Experience Specialist is responsible for actively engaging potential
and enrolled participants and stakeholders with excellent customer service skills. This position requires the ability to perform multiple tasks with excellent organizational and computer skills in a busy virtual office setting.
Essential Job Functions:
- Work with the Director, Ornish Lifestyle Medicine Program, physicians, and clinical team to
- Support the Director, Ornish Lifestyle Medicine Program, in the development and
- Support the relationship and communications with the participant management vendor, CareTrack.
- Primary support for the Ornish delivery team, CareTrack, as needed, to manage program inquiries
- Assist in oversight of the billing/reimbursement/insurance management processes by ensuring visits are accurately recorded.
- Functions as the primary point of contact for all participant and clinical team communications.
- Lead the scheduling and coordinating of participant eligibility screening, program enrollment,
Specific Skills/ Attributes:
- Excellent computer skills and entry-level experience with information system technology
- Demonstrates an ability and willingness to become knowledgeable of the components and the philosophical underpinnings of the Ornish Lifestyle Medicine in order to convey accurate
- Exemplary interpersonal and customer service skills
- Excellent organizational skills
- Knowledgeable in medical terminology
- Exhibits sensitivity to the needs of participants
- Desire and ability to work in a participant-centered, team-oriented environment
Qualifications:
- No certifications or licensures needed.
blackflymedia.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blackflymedia.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, blackflymedia.com is the ideal place to find your next job.