For over 80 years, the Cavender Auto Family has strived to offer the best dealership experience by proudly serving our community, employees, and customers. The Cavender Auto Family has experienced remarkable growth over the last 5 years with 18+ dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City and Columbus and Weimer Texas with 2,300 employees!

Here at Cavender Auto Family we believe in “Making Confidence Happen” (MCH) by acting with integrity, showing our customers we care, taking ownership of our actions, bringing a positive energy to our store and our customers, and being the subject matter experts to all our customers. This is the motto that embodies our entire culture here at the Cavender Auto Family, and what has helped us grow into the amazing company we are today!

Cavender Toyota, a Cavender Auto Family Dealership, is currently looking for a talented Parts Counterperson to join our growing family and help “Make Confidence Happen”

Why Work at Cavender Toyota a Cavender Auto Family Dealership:

• Compensation based on experience but up to 1.5% of dept gross plus bonuses.
• Monday – Friday and Saturday availability
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Assist technicians in selecting and ordering required parts and ensure proper billing in a friendly, professional, and efficient manner
• Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership’s guidelines; deals directly with customer complaints stemming from parts issues
• Encourage the sale of branded parts
• Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
• Establish processes to ensure accuracy between inventory and computer records
• Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available
• Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met
• Make warranty and billing adjustments
• Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
• Ensure that all dealership purchases are properly accounted for before payment is made
• Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory
• Assist in collecting on overdue accounts
• Notify all special-order customers upon arrival of parts

Here is what you will need:

• At least 2 years of Dealerships parts counter experience required
• CDK experience, OPS, CCC and OEC knowledge a plus
• High school diploma or equivalent required
• Strong computer skills, Microsoft Office experience a plus
• Ability to handle multiple responsibilities at once
• Strong communication skills, both written and verbal
• All applicants must have a valid Texas Driver’s License with a clear MVR as well as submit to pre-employment screening to include criminal background check and drug screening

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.