Job description

The Workers LLC is a small business in Neenah, WI. But we pride ourselves on being professional and offering our customers solutions to their problems.

We are looking for an experienced Parts Specialist/Inventory control to join our team. The ideal candidate will have a comprehensive knowledge of machine parts and accessories, as well as the ability to identify and order parts for customers quickly and accurately. The successful candidate will also be responsible for stocking shelves, organizing inventory, shipping/receiving and providing excellent customer service. This is an excellent opportunity for a motivated individual to join a fast-paced and dynamic team.

Responsibilities:

• Inventory management.
• Ordering and receiving parts.
• Maintaining accurate records of parts and inventory.
• Assisting customers with parts inquiries and orders.
• Shipping and receiving
• Obtain and process customer orders for shipment or hand delivery, including receiving deliveries, retrieving and packaging and weighing products, placing labels on outgoing packages and organizing packages accordingly.
• Take orders, prepare orders for delivery to customers or ship orders to customers.
• Data entry; (customer details, vendor details, ordering parts/products, send purchase order to vendor )
• Resolve issues with customers and their orders ,answer customer questions
• Resolve issues with vendors, follow up with vendors for our products ordered
• Monitor inventory, work with vendors to get correct parts, and help customers find necessary materials.
• Maintain the company warehouse and service department parts through organizing, cleaning and monitoring items on a regular basis
• Schedule LTL shipments and plan logistics to ensure that there is sufficient storage space for incoming items
• Inform service department of goods received and preparing items for service calls
• Handle issues arising in shipping or inventory handling
• Troubleshoot shipping issues and customer complaints that arise and work to solve them.
• Labeling and placing merchandise in appropriate locations in warehouse and service department
• Additional Office Projects and administrative help as assigned by manager.

Requirements:

• Strong interpersonal and communication skills
• Excellent organization and administrative skills
• Reliable person that shows up for work everyday
• Exemplary customer care skills
• Ability to work in a team environment.
• Trustworthy, self-starting, must be willing to help when and where needed
• Ability to prioritize tasks and keep work spaces organized.
• Good analytical and problem-solving skills
• Knowledge of computer applications and basic mathematics and computer skills
• Ability to operate a pallet jack
• Detail-oriented and multitasking skills
• Maintain a positive, cooperative and compatible attitude.
• Ability to remember detailed instructions for varying scenarios
• Ability to continuously lift up to 30 lbs, frequently lift up to 40 lbs and be able to occasionally lift up to 70 lbs.
• Ability to work and stand for long periods of time, lift up to 70 lbs., bend, stoop, and climb
• Experience of one to two years in a similar position

Position Status: Full-time or Part-time, Non-exempt, Hourly

Hours: Full-time 8:00 a.m. to 4:30 p.m., Monday through Friday

Starting Wage: $17.00 - $20.00 per hour (Based on experience)

Benefits for Full-Time position

• Paid Holidays
• Paid time off (PTO) 80 hours/calendar year
• Simple IRA Retirement plan
• QSEHRA Health Insurance
• Bonus

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Neenah, WI 54956: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Shipping & receiving: 2 years (Required)
• Inventory management: 2 years (Required)
• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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